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Telegram Messenger v8.8 crashes on iPad4 running iOS 10.3.3 #791

Open geralltgriffiths opened 2 years ago

geralltgriffiths commented 2 years ago

Checklist

Description

Since upgrading to v8.8, app gives blank screen, then crashes back to OS every time, even after hard reboot of device.

Expected Behavior

The app should open

Actual Behavior

A blank screen is displayed for a few seconds, then the iOS desktop is displayed. The app appears to be open, when scrolling through open apps, but again gives a blank screen and returns to the iOS desktop, when the app is selected.

Steps to Reproduce

  1. install v8.8 on iOS 10.3.3 (latest build for iPad4)
  2. attempt to open app
  3. witness fault as described, above

Screenshots and Videos

not applicable

Environment

iPad4

iOS 10.3.3

Telegram Messenger v8.8

Thyname commented 2 years ago

The same on iPad2 iOS9.3.5

Thyname commented 2 years ago

The same on iPad2 iOS9.3.5

josu113 commented 2 years ago

The same on iPhone 5, with iOS 10.3.4

oberheitzer commented 2 years ago

The same on iPhone5c with iOS 10.3.3 (Telegram's version is 8.8 [2022. 06. 19.], it worked with the previous one.)

Edit: It still does not work with v8.8.1 (2022. 06. 25.)

MadDaimond commented 2 years ago

Same here on iOS 9 Iphone 4S

Wilson48 commented 2 years ago

Same problem for me on iPad iOS 10.3 and telegram 8.8. Previous telegram version works.

Shbnv commented 2 years ago

The same on iPhone 5, with iOS 10.3.4

Same here Jun 28, 2022

vlazar commented 2 years ago

Same with version 8.8.1 is crashing on iOS 9.3.6 (iPad 3rd gen)

saghar86 commented 2 years ago

The same on ipad2 ios 9.3.5, what shall we do?

ali-fareed commented 2 years ago

Please check that updating to 8.8.2 fixes the issue.

vlazar commented 2 years ago

Just updated to 8.8.2. Still crashing on iOS 9.3.6 (iPad 3rd gen)

geralltgriffiths commented 2 years ago

v8.2.2 crashed once (when I tried to view the last bumper 17/18-message Telegram bundle), but on re-loading, it seems to be OK, so far. (iPad 4, iOS 10.3.3). Will monitor, but thanks for the fix so far.

VetaLioSTV commented 1 year ago

iPhone 5c with 10.3.3 having same problem(8.8.1) ... thats happening not first time :(

UPD 8.8.2 problem fixed.

Thyname commented 1 year ago

Thank you, ali. I recognize this is a very old device with 512 MB RAM, but on my iPad2 (iOS 9.3.5) Telegram is still crashing. Doesn't open. I even reinstalled. As a reminder for others with the same issue, Telegram is accessible on my device through web.telegram.org/?legacy=1

Thyname commented 1 year ago

Thank you, ali. I recognize this is a very old device with 512 MB RAM, but on my iPad2 (iOS 9.3.5) Telegram is still crashing. Doesn't open. I even reinstalled. As a reminder for others with the same issue, Telegram is accessible on my device through web.telegram.org/?legacy=1

Wilson48 commented 1 year ago

Hi Ali, A Update to 882 and it Is working now Rhanks and regardes.

Wilson Dias Sent from my iPhone

On 7 Jul 2022, at 20:34, ali-fareed @.***> wrote:



Please check that updating to 8.8.2 fixes the issue.

— Reply to this email directly, view it on GitHubhttps://github.com/TelegramMessenger/Telegram-iOS/issues/791#issuecomment-1178369973, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AKDFU3QDT2Z5L5NN76PJFA3VS5SOPANCNFSM5ZPB4JWQ. You are receiving this because you commented.Message ID: @.***>

eltracker commented 1 year ago

Version 8.8.3 on iPad2 with iOS 9.3.5 still not working.. how can Install 8.7.1 again?

MadDaimond commented 1 year ago

Verdion 8.8.3 on iPhone 4s with ios 9.3.5 still not working too.

vlazar commented 1 year ago

Version 8.8.3. Still crashing on iOS 9.3.6 (iPad 3rd gen)

sina-rostami commented 1 year ago

The same here on Ipad mini 6 ( iOS 15.6 ) telegram version 8.8.3.

Thyname commented 1 year ago

Version 8.9 opens main screen, contacts and settings, but opening a chat, long pressing a chat for preview, clicking on that qrcode icon (in the settings page, maybe to export it) etc. crashes it still.

Thyname commented 1 year ago

Ipad 2 ios 9.3.5

vlazar commented 1 year ago

Version 8.9 iOS 9.3.6 (iPad 3rd gen) App opens now, but is not usable - crashes when trying to open a chat.

ali-fareed commented 1 year ago

Great, so something has improved.

somio02 commented 1 year ago

Version 8.9 iOS 9.3.6 (iPad 3rd gen) App opens now, but is not usable - crashes when trying to open a chat.

same problem

LeaHummer commented 1 year ago

Same here 😕 Version 8.9.1, iOS 9.3.5, iPad2,4

LeaHummer commented 1 year ago

Version 9 still doesn't work here ... ... anybody any suggestions?

prazsmarid commented 1 year ago

Same crash when opening chat on iPad 2, iOS 9.

sina-rostami commented 1 year ago

Version 9 still doesn't work here ... ... anybody any suggestions?

Opening telegram from the spotlight fixed the problem for me! May you test it?

ali-fareed commented 1 year ago

We have been able to source a working iPhone 4s, but unfortunately it does not seem to be possible to perform any kind of debugging on it. No Mac (modern or not) running the latest macOS was able to recognize the device.

Xcode 14 is not able to build 32-bit apps: https://developer.apple.com/news/upcoming-requirements/?id=06062022a Given that we need to build the next app version with Xcode 14 for improved iOS 16 support, it is sadly unlikely that the app will be functioning on iOS 9.

prazsmarid commented 1 year ago

How can we download and install on older version of the Telegram?

LeaHummer commented 1 year ago

How can we download and install version 8.7?

LeaHummer commented 1 year ago

Let's cooperate to solve the Problem, please!

May you all please take a look into the Folder »Previous Mobile Applications« on your Mac? ( users > username > Music > iTunes > iTunes Media > Mobile Applications > Previous Mobile Applications or: /Users/USERNAME/Music/iTunes/iTunes\ Media/Mobile\ Applications/Previous\ Mobile\ Applications/ ) If inside there is a »Telegram 8.7.1.ipa«, you possibly can use this Version (drag and drop to iTunes-»Apps«-Section, and allow to overwrite the buggy 8.8 / 8.9 / 9.0 / 9.0.1. Don't forget to make a copy of the found »Telegram 8.7.1.ipa« – it here magically disappeared out of the »Previous Mobile Applications«-Folder and did not appear in the »Mobile Applications«-Folder after draging).

This procedure worked with a »Telegram 4.9.2.ipa« for me! Unlikely the 4.9-Version is not a charme :/ ... so if you'll find a »Telegram 8.7.1.ipa« on your Mac, please offer it to us others helpless Users here.

Thanks!

sina-rostami commented 1 year ago

Let's cooperate to solve the Problem, please!

May you all please take a look into the Folder »Previous Mobile Applications« on your Mac? ( users > username > Music > iTunes > iTunes Media > Mobile Applications > Previous Mobile Applications or: /Users/USERNAME/Music/iTunes/iTunes\ Media/Mobile\ Applications/Previous\ Mobile\ Applications/ ) If inside there is a »Telegram 8.7.1.ipa«, you possibly can use this Version (drag and drop to iTunes-»Apps«-Section, and allow to overwrite the buggy 8.8 / 8.9 / 9.0 / 9.0.1. Don't forget to make a copy of the found »Telegram 8.7.1.ipa« – it here magically disappeared out of the »Previous Mobile Applications«-Folder and did not appear in the »Mobile Applications«-Folder after draging).

This procedure worked with a »Telegram 4.9.2.ipa« for me! Unlikely the 4.9-Version is not a charme :/ ... so if you'll find a »Telegram 8.7.1.ipa« on your Mac, please offer it to us others helpless Users here.

Thanks!

Did you test the method I told above? this

LeaHummer commented 1 year ago

Did you test the method I told above?

i'm sorry: no .... i could not test that, cause i did not understand what exactly you want to recommend by »Opening telegram from the spotlight« and how that could help preventing the App crashing when opening a chat...???

sina-rostami commented 1 year ago

Did you test the method I told above?

i'm sorry: no .... i could not test that, cause i did not understand what exactly you want to recommend by »Opening telegram from the spotlight« and how that could help preventing the App crashing when opening a chat...???

Your telegram crashes when you open the app or crashes when you open a chat?

LeaHummer commented 1 year ago

Your telegram crashes when you open the app or crashes when you open a chat?

since 8.8.1 it starts but crashes while opening a chat. (i know it's not the right place ... i tried to open a new issue on this bug. @ali-fareed closed it immediately, cause it seems to fit in this thread)

so now this tread deals with the new issue: » Telegram Messenger App version 8.8, 8.9 and 9.0 crash when opening a chat on iPad2,4 (iOS 9.3.5) #840 « ... too. ;)

crackedpotato007 commented 1 year ago

Same issue, @sina-rostami fix didn't work for me.

AndreKev commented 1 year ago

Hi, please, what is the latest version of telegram running on ios10.3.4 ?

AndreKev commented 1 year ago

v8.2.2 crashed once (when I tried to view the last bumper 17/18-message Telegram bundle), but on re-loading, it seems to be OK, so far. (iPad 4, iOS 10.3.3). Will monitor, but thanks for the fix so far.

Did you mean v8.8.2 ?

AndreKev commented 1 year ago

iPhone 5c with 10.3.3 having same problem(8.8.1) ... thats happening not first time :(

UPD 8.8.2 problem fixed.

Are you able to login to telegram with this version ?

Zhuzhune commented 1 year ago

Vào Th 6, 21 thg 4, 2023 lúc 01:14 NYEMB NDJEM EONE ANDRE KEVIN < @.***> đã viết:

iPhone 5c with 10.3.3 having same problem(8.8.1) ... thats happening not first time :(

UPD 8.8.2 problem fixed.

Are you able to login to telegram with this version ?

— Reply to this email directly, view it on GitHub https://github.com/TelegramMessenger/Telegram-iOS/issues/791#issuecomment-1516751091, or unsubscribe https://github.com/notifications/unsubscribe-auth/A6FMFH33VPE5KZWAA6EN2BTXCF4GVANCNFSM5ZPB4JWQ . You are receiving this because you are subscribed to this thread.Message ID: @.***>

Never. Please don't issue 😢😭