Loss of Energy Controls - Error fetching Teslemetry Energy Site Info XXXXXX data: Multiple 5xx failures

[purcell-lab]

Checklist

• [X] I have filled out the issue template to the best of my ability.
• [X] This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• [X] This issue is not a duplicate issue of any previous issues..

Describe the issue

As reported in Discord the Tesla site is returning 500 status errors, which results in the Energy controls going unavailable.

I'm wondering if a delay between calling for live_status & site_info may smooth things out a bit?

Reproduction steps

Config log attached.

config_entry-teslemetry-9148783ba548ef27e70b73108cd5fd97 (9).json

Debug logs

2024-11-08 16:04:29.800 DEBUG (MainThread) [tesla_fleet_api] Requested: https://na.teslemetry.com/api/1/energy_sites/2252097574301386/live_status
2024-11-08 16:04:29.801 DEBUG (MainThread) [tesla_fleet_api] Response Status: 200
2024-11-08 16:04:29.801 DEBUG (MainThread) [tesla_fleet_api] Response JSON: {'response': {'solar_power': 1961, 'percentage_charged': 100, 'battery_power': -200, 'load_power': 6130, 'grid_status': 'Active', 'grid
_power': 4369, 'generator_power': 0, 'island_status': 'on_grid', 'storm_mode_active': False, 'timestamp': '2024-11-08T16:04:29+10:00', 'wall_connectors': [{'din': '1529455-02-E--PGT22325087207', 'wall_connector_
state': 2, 'wall_connector_fault_state': 2, 'wall_connector_power': 0, 'ocpp_status': 1, 'powershare_session_state': 1}, {'din': '1529455-02-E--PGT22325086977', 'vin': '5YJ3F7EC5LF698201', 'wall_connector_state'
: 4, 'wall_connector_fault_state': 2, 'wall_connector_power': 0, 'ocpp_status': 1, 'powershare_session_state': 1}]}}
2024-11-08 16:04:29.802 DEBUG (MainThread) [custom_components.teslemetry] Finished fetching Teslemetry Energy Site Live 2252097574301386 data in 0.672 seconds (success: True)
2024-11-08 16:04:43.126 DEBUG (MainThread) [tesla_fleet_api] Requested: https://na.teslemetry.com/api/1/energy_sites/2252097574301386/site_info
2024-11-08 16:04:43.126 DEBUG (MainThread) [tesla_fleet_api] Response Status: 500
2024-11-08 16:04:43.128 DEBUG (MainThread) [tesla_fleet_api] An error occurred while processing the request.
2024-11-08 16:04:43.129 ERROR (MainThread) [custom_components.teslemetry] Error fetching Teslemetry Energy Site Info 2252097574301386 data: Multiple 5xx failures
2024-11-08 16:04:43.130 DEBUG (MainThread) [custom_components.teslemetry] Finished fetching Teslemetry Energy Site Info 2252097574301386 data in 5.240 seconds (success: False)
2024-11-08 16:04:45.335 DEBUG (MainThread) [custom_components.teslemetry] Streaming received vehicle_data from 5YJ3F7EC5LF698201
2024-11-08 16:04:45.335 DEBUG (MainThread) [custom_components.teslemetry] Manually updated Teslemetry Vehicle 5YJ3F7EC5LF698201 data
2024-11-08 16:04:47.385 DEBUG (MainThread) [custom_components.teslemetry] Streaming received state from LRWYHCFS9PC851970
2024-11-08 16:04:47.385 DEBUG (MainThread) [custom_components.teslemetry] Manually updated Teslemetry Vehicle LRWYHCFS9PC851970 data

[Bre77]

Hey Mark do you have any evidence that other services work when Teslemetry doesnt? I am thinking I'll need to start running a test with Tessie, Teslemetry, and the Fleet API directly to see if there is a correlation.

Here is the number of status 500 messages for energy sites over the last 7 days and the number of users it impacted. A small number of people constantly have issues, but there are also spikes.