Unhelpful response for many commands (Severity High, applies to many commands condensed to 1 issue)

[Than-Duc-Huy]

User will not be able to discover the command by themselves without reading UG

• Random command

• Recognize pet add and throw format error

• Employee add: cannot recognize employee add and does not throw format error

• Appointment add: cannot cannot recognize appointment add command (valid command) and does not throw format error

• Non-standardized response for feature with the same functionality and flag (feature: remove)

[soc-se-bot]

Team's Response

For "not be able to discover the command by themselves without reading UG", we do think it's a good but not compulsory function to implement, as the intuitively we think user will read the UG. For other "prompt message", as showed by the screenshots, indeed the response format for same error is not standardized, as we didn't intend to do so and it could somehow cause confusion. But as it also showed, every invalid input is recognized, which we believe is the more important.

Items for the Tester to Verify

:question: Issue response

Team chose [response.NotInScope]

• [x] I disagree

Reason for disagreement: I disagree because the usability of the program is an important consideration in the design as well. It should be a part of the consideration

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:question: Issue type

Team chose [type.FeatureFlaw] Originally [type.FunctionalityBug]

• [ ] I disagree

Reason for disagreement: [replace this with your explanation]

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:question: Issue severity

Team chose [severity.Low] Originally [severity.High]

• [x] I disagree

Reason for disagreement: I believe that this can be classified as severity.Medium because it causes occasional inconveniences. I believe this is a valid bug. I will agree to drop other "unhelpful response" bugs to elevate this to severity.Medium

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