soc-se-bot
commented
6 months ago Team's Response
Similar to issue #5161. It is stated in our User Guide that editing products on the product menu will not affect or change the products on active orders. (Under the edit menu feature) We have previously thought about this and it is the intended behaviour of our app. Our rationale is that once products have been added to the orders, it is said to be confirmed and ready for preparation, so they should not be edited any further. Even if the product is no longer existing on the menu, the one on the active order is said to be in the process of baking already. (So it is like the last few batches of that type of product) To add on, one cannot simply change the product pricing of orders that have already been processed, as this would be unfair to customers.
Items for the Tester to Verify
:question: Issue response
Team chose [response.Rejected]
- [ ] I disagree
Reason for disagreement: [replace this with your explanation]
Editing a menu item's cost or sales price does not change the order's reflected cost, sales and profit. There is also no warning for this given which is a great inconvenience to the user, as they may have wanted the old order to reflect the new prices (perhaps after contacting the customers that prices will be increased).