Desk integration enhancements

The-Commit-Company / raven

Simple, open source team messaging platform

https://www.ravenchat.ai/

GNU Affero General Public License v3.0

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Desk integration enhancements #647

Open nikkothari22 opened 9 months ago

nikkothari22 commented 9 months ago

The following tasks are pending on the Desk integration

[ ] Able to react to messages (related to #481)
[ ] Able to view reactions on a message (related to #481)
[ ] Able to view a reply to a message
[ ] Able to reply to a message
[ ] Able to send files/images
[ ] Able to send formatted messages (Tiptap)
[ ] Able to view linked document with message
[ ] Able to send a message with the current document opened in the background
[ ] Users can choose whether they want to enable chat inside Desk under Raven Users.
[ ] Add support for GIFs
[ ] Add pagination

linear[bot] commented 9 months ago

RAV-57 Desk integration enhancements

zuron7 commented 8 months ago

Just thought I'd add to this and mention that in certain doctypes the ability to add a new row gets restricted. Hence, it would be better to put the column on the left hand side, where it's always empty (on the desktop), or add some padding/whitespace so the buttons don't get hidden underneath.

nikkothari22 commented 8 months ago

@zuron7 Yes, we need to change the position/style of the Raven bar.

The problem is that it can't be placed on the right since the email popup hides there.

So we could either use a bubble (which I hate), or we could have a hide/show button elsewhere (maybe on the navbar?)

https://github.com/The-Commit-Company/Raven/discussions/607

blaggacao commented 3 months ago

Another one:

[ ] set available status when using the desk widget, too (maybe some detection of activity may be in order)

Overall, in a remote team, distributed across timezone's with different shifts, it's helpful to see when a user logged-in (whether that means "available" or "do not disturb" or anything else).