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The-Strategy-Unit / nhp_project_information

Project summary and technical documentation for the New Hospitals Programme demand and capacity tool
https://connect.strategyunitwm.nhs.uk/nhp/project_information/
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Add outpatient DNA & monthly inpatient questions to FAQ #51

Closed StatsRhian closed 3 months ago

StatsRhian commented 3 months ago

Adding responses to the FAQ for a couple of queries we've had. Fixes #50

StatsRhian commented 3 months ago

@swyatt-SU do these responses capture our discussion earlier today?

Once Steven is happy, @yiwen-h will have to approve for this to go through.

swyatt-SU commented 3 months ago

[like] WYATT, Steve (NHS MIDLANDS AND... reacted to your message:

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@StatsRhian commented on this pull request.

In user_guide/FAQ.qmdhttps://github.com/The-Strategy-Unit/nhp_project_information/pull/51#discussion_r1639586856:

@@ -95,6 +103,16 @@ The Trust peers displayed in the inputs app (in the comparative charts for the a

We are currently developing an output which quantifies (in detail) the activity which in effect is assumed to be removed from hospital and provided elsewhere. This is seen as a powerful tool for systems in considering how they assure themselves of the overall plans. This is planned for release in the coming months.

+## Why are Outpatient Did Not Attends (DNAs) excluded from the model? + +Of the 103 million outpatient appointments booked in 2021/22, 7.6% ended in a ‘Did Not Attend’. So why do we exclude them from the model? +Hospitals tend to have a good understanding of the rates of their outpatient DNAs, and they account for this by slightly overscheduling appointments. This means that outpatient DNAs don't really impact activity levels. + +DNAs for inpatients (e.g. cancelled operations) are included in the NHP model, because these do generally waste resources, as theatres may have already been booked, and this can cause lost activity.

⬇️ Suggested change

-DNAs for inpatients (e.g. cancelled operations) are included in the NHP model, because these do generally waste resources, as theatres may have already been booked, and this can cause lost activity. +On-the-day cancellations of inpatient surgery are included in the NHP model, because these do generally waste resources, as theatres may have already been booked, and this can cause lost activity.

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