Max crashing while testing all levels

[LightofAlfheim]

Another crash! I'm starting to get good at finding these... This time it happens while using the "test all levels" button on the storyboard editor. https://github.com/TheGameCreators/GameGuruRepo/assets/32985460/3dc801cb-0cfe-436d-81d0-43fd7e22efd3

[LightofAlfheim]

System: OPERATING SYSTEM Microsoft Windows 11 Home

Release ID: 2009 Version: 10.0.22631 Build: 22631 CPU AMD Ryzen 5 3600 6-Core Processor Clock speed: 3600MHz Description: AMD64 Family 23 Model 113 Stepping 0 GPU Driver version: 10.54.50.446 NVIDIA GeForce GTX 1650 SUPER Refresh rate: 74Hz Driver version: 31.0.15.5186 RAM Capacity: 16GB Type: DDR4 Default clock speed: 3200MHz

[davetgc]

This does sound like a local issue as we're not getting reports from others. Let's see if we can solve this for you.

Are you on the public build or the experimental?

Do you get a crash if you test a newly created level?

Are you getting any error messages?

[LightofAlfheim]

Im on the public build I do not Also don't

It is also a very large level so my.... slightly... not good pc might be the issue.

[davetgc]

I see that Lee has solved your other issue, is this similar, in that the level is just taking a long time to build?

[SampeyFS]

I also confirm that it does this every now and then when you start the game and when you play

[LightofAlfheim]

I see that Lee has solved your other issue, is this similar, in that the level is just taking a long time to build?

No, loading times are normal. The test level will just randomly crash.

[C4ever08]

I can confirm the crashing. And its random. I do find it happens on my outdoor level. My indoor levels seem fine. Like the level holds at 80 fps no drops when it crashes. And was working on previous update.

[LightofAlfheim]

Also, now the standalone game will randomly crash

[LeeBamberTGC]

@LightofAlfheim Can you zip up your standalone game and email it to me at lee@thegamecreators.com. I can run your standalone in a special debug mode and should be able to spot when it crashes and fix the issue. Looks like there are lots of scripting happening so I am guessing it may be somewhere in that code, we will know for sure when I can repeat the crash on my PC :)

[SampeyFS]

Even my unpacked game with standalone open the game comes to the menu and crashes every now and then it's max @LeeBamberTGC

[LightofAlfheim]

@LightofAlfheim Can you zip up your standalone game and email it to me at lee@thegamecreators.com. I can run your standalone in a special debug mode and should be able to spot when it crashes and fix the issue. Looks like there are lots of scripting happening so I am guessing it may be somewhere in that code, we will know for sure when I can repeat the crash on my PC :)

Email sent!

[LeeBamberTGC]

@LightofAlfheim I played the standalone for about 10 minutes, using tutorial and non tutorial paths, and eventually flew around until the game ended. No crashes at my end and seemed to work well. Can you make a video of starting the game and then showing the crash, there might be a particular series of actions that triggers it that I am not doing.

[SampeyFS]

It happened to me too today I picked up an object it crashed max specifically it was food I was picking up it closed max alone

@LeeBamberTGC

[LightofAlfheim]

@LightofAlfheim I played the standalone for about 10 minutes, using tutorial and non tutorial paths, and eventually flew around until the game ended. No crashes at my end and seemed to work well. Can you make a video of starting the game and then showing the crash, there might be a particular series of actions that triggers it that I am not doing. Ill send it through email because of the file limit on github

[SampeyFS]

Even this morning I was walking it simply stopped max and crashed it closed on its own without any writing the crashes are increasing @LeeBamberTGC

[davetgc]

@SampeyFS - Are you running any other apps alongside MAX? It sounds as if you're running out of RAM.

[SampeyFS]

impossible I have 32 GB of ram :) :)

[SampeyFS]

I have now tried to unpack the game with (standalone) it doesn't crash but when saving the lua scripts don't work crafting is the first one that doesn't work then the fish and the lights stay on

[davetgc]

@SampeyFS - So, it doesn't crash? As @LeeBamberTGC has a copy of your game, he'll try to replicate your issues, but I think he may be finding it hard to reproduce. A lot of us have looked at your game, and are struggling to find a crash.

Incidentally, its far from impossible that you could be running out of RAM, but unlikely with 32gb. It all depends on the size of your games, the textures, media, etc. Also, you haven't answered my question "Are you running any other apps alongside MAX?". This can also take up additional RAM.

[SampeyFS]

Discord is open and that's it

[LeeBamberTGC]

@LightofAlfheim Sorry for your report being slightly sidetracked :) Can you send me that video and we can find the specific cause of your issue, thanks!

[LightofAlfheim]

access granted

[LeeBamberTGC]

@LightofAlfheim Many thanks, I can see your video now and the crash. Are you up for running a debug version of the standalone executable so we can see what error pops up? A random crash like this makes it hard to know where in the code the problem lies.

[LightofAlfheim]

By all means, sooner this is fixed the better!

[LeeBamberTGC]

@LightofAlfheim New DEVTEST branch created with the latest version that introduces some stability fixes. Email me and I will send you the password so you can test this fix.

[SampeyFS]

Yesterday, when I unpacked the game, it always crashes for me too

[LightofAlfheim]

@LightofAlfheim New DEVTEST branch created with the latest version that introduces some stability fixes. Email me and I will send you the password so you can test this fix.

It worked! The problem is now solved on my end, thank you so much for helping with this.