Open domenicoxs opened 3 years ago
it says Wait for the index global to become available
how much time did this process take? Was it working before? How did you move to 4.1.4? is it a migration from version 3 or an upgrade?
Hi Nabil, thanks for the reply. There was no migration, it was installed from scratch and it was working fine before. After waiting patiently the process eventually started, however the previous issue (Authentication Failure) is still there, I tried to login with a user, with api and with admin account I get the same result. Attached the full log full_log.txt
the indexation doesn't alter the data itself, are you sure of your credentials?
Yes I am, I tried every pair of credentials. It's very strange that also the superadmin ones are not working. Actually I had the same issue in another 4.x instance inside a docker container, but I didn't mind and created another brand new one. I guess something have corrupted somehow the data. Is there any method for resetting/admin superadmin credentials like in version 3?
Any hint on this?
Request Type
Bug
Work Environment
Problem Description
Hi everyone, today I wasn't able to access to thehive anymore (Authentication Failure error) so I tried to restart both Cassandra service and thehive. Thehive doesn't start anymore, below the log:
From what I think I've understood from the following reference there must be a transaction on Jenusgraph which is holding thehive from starting up
https://groups.google.com/g/janusgraph-users/c/GfYM538KsTo
Unfortunately my knowledge about the platform, the architecture and the underlying technology is very limited so I wasn't able to login inside Janusgraph (what configuration file should I specify to connect to it?) inside the gremlin console to rollback the eventual transaction that was causing the issue.
Can you please help me to restore the platform without losing all the data?