Hello, My issue that the mailer is well configured with gmail, when a case created the mail is sent successfly, the problem that the mail contains only title and descriptio of case. there is a way to send it with custom fields tasks and tags?
Thanks.
Complementary information
(add anything that can help identifying the problem such as log excerpts, screenshots, configuration dumps etc.)
Request Type
Email problem
Work Environment
| Virtualized Env. | True alse | | Dedicated RAM | 64 GB | | vCPU | 4 / 8 / 16 / 32 |
| Database | Cassandra | | Index type | Lucene |
Problem Description
Hello, My issue that the mailer is well configured with gmail, when a case created the mail is sent successfly, the problem that the mail contains only title and descriptio of case. there is a way to send it with custom fields tasks and tags?
Thanks.
Complementary information
(add anything that can help identifying the problem such as log excerpts, screenshots, configuration dumps etc.)