Closed notx11 closed 6 years ago
What's the name of the template? Email - Suspect Phishing
?
Correct - I forgot to include this info originally.
The problem was solved for me by explicitly specifying the description field when calling the update_case function in the API.
So is this resolved?
Looks good from my perspective. I noticed someone else on the list experienced similar symptoms so I am unsure if this also applies to their situation.
Request Type
Bug
Work Environment
Problem Description
Custom fields and metrics not present in cases created from template with API. Tasks associated with case template are in tact.
Steps to Reproduce
Complementary information
-Using custom script to create case from template: https://github.com/dotwayland/urlScan2Hive/blob/master/urlScan.py
Case manipulation begins on line 68.
Screenshot from manual case creation:
Screenshot from API case creation:
The following is seen in application.log: