Open cholloway008 opened 1 month ago
Same issue on my end. Is anyone working on a fix?
Sorry, there is no fix for that, you need to install the update manually.
The version we are installing is the latest version?
Your current version is probably 3.5.2, trying to install 3.5.3, which not signed with the same Name
Currently we are also experiencing installing 3.5.2 which is the version being hosted on the TPGi download site (https://www.tpgi.com/color-contrast-checker/)
Is there any way to disable the auto update functionality in the 3.5.2 package.
Again, you need to install 3.5.3 manually: https://github.com/ThePacielloGroup/CCAe/releases/tag/v3.5.3
Thank you for your time, I will give this a go.
@ferllings Which of the files should I download in order to get 3.5.3 installed manually? I've never downloaded from GitHub before. Also, why do we need to do this manually? Why can't 3.5.3 be the version hosted on the TPGi site for Colour Contrast Analyser?
@MattMac123 you need to download this file: https://github.com/ThePacielloGroup/CCAe/releases/download/v3.5.3/CCA-Setup-x64-3.5.3.exe
CCA was never hosted on TPGi website it's just a link to github, and they probably forgot to update it. I'll see if I can get someone to update it.
The reason you have to do that manually is because we renewed our signing certificate, but I didn't noticed that they changed the certificate owner at the same time. And the CCA updater don't recognize the new version because of this difference.
@ferllings Thank you! That explains my confusion, then. Updating now.
Describe the bug Post installation when launching the app there is a pop up with the following message Error msg: The new version 3.5.3 is not signed by the application owner: Publisher Names: TPGi Interactive, LLC
Desktop (please complete the following information): WIN11 & MacOS experiencing the same issue.
To Reproduce Install software and launch, this is when the pop up areas.
Expected behavior I would like to not have an update message, ideally would like to be able to switch off all automatic updates.