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TheThingsNetwork / lorawan-stack

The Things Stack, an Open Source LoRaWAN Network Server
https://www.thethingsindustries.com/stack/
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Alerting gateways UP and DOWN in TTN V3 (connected versus disconnected) #4730

Open marcvanbracht opened 2 years ago

marcvanbracht commented 2 years ago

Summary

Alerting gateways UP or DOWN in TTN V3 (connected versus disconnected) Feature: sent an email when status af gateways change (name and current status (from UP tot DOWN of from DOWN to up) + date & time

Why do we need this?

The uptime and therefore coverage of the TTN Community network if important. The new TTN V3 stack has a better and more accurate status of a gateway. Know as "Connected" versus "Disconnected"

The status from Connected to Disconnected is shown in the Console seconds/minutes after I bring one of my gateways down.

It should be easy that if you update this status, the Console can sent an email alert about the status change

What is already there? What do you see now?

Yes, V3 has an API where everyone can build this feature by them selves. 1.000 and more users had to program this where it can be achieved from one source; TTN

But I believe it is a key feature of a system that monitors the status of hardware and not informing the user/admin :-(

What is missing? What do you want to see?

E-mail alert if the status af o gateway change:

Environment

The TTN V3 Console where every body logins to

How do you propose to implement this?

TTN has already the status of a gateway bij showing in the Console: "Connected"or "Disconnected" If can't be hard to sent an email when this change as the change is already in TTN V3 Console

How do you propose to test this?

I am glas to help. I have 3 gateways at home to test ...

Can you do this yourself and submit a Pull Request?

No, I do not have the knowlegde

Best Marc www.ttn0478.nl, the 100% open and 100% free LoRaWAN network in NL-Venray

kschiffer commented 2 years ago

Thanks Marc for the feature suggestion.

Cross-posting from the forum:

Such feature is currently in planning but will still take a while since we will implement it as part of a general Event Server that will allow setting up a whole range of user-defined triggers (e.g. if my-gateway status = disconnected) and actions (e.g. send an email). This will, among other things, support users in a variety of maintenance and monitoring use cases, especially when running large fleets.

We currently don't have a public issue that tracks this, since it hasn't left planning phase yet. I guess we can keep this one open until it can be replaced.

htdvisser commented 2 years ago

Adding this to the 2022 Conference milestone, since that's also the milestone for the design part of the Event Server.

I do want to manage expectations here. As @kschiffer already wrote on the forum, we haven't yet decided if / how much of this is going to be donated to the open-source edition of The Things Stack, and if / how much of this is going to be enabled on The Things Stack Community Edition.

htdvisser commented 2 years ago

Re-assigning to @johanstokking and @adriansmares because they're also assigned on https://github.com/TheThingsIndustries/lorawan-stack/issues/1804

johanstokking commented 1 year ago

@KrishnaIyer this needs a PM issue.

KrishnaIyer commented 1 year ago

Yes this is covered by https://github.com/TheThingsIndustries/product-management/issues/4

marcvanbracht commented 1 year ago

Hi Krishna and Johan,

Nice that my request is still on your “to do list”😉

Is there a date set when this feature will be released? I still believe this small feature has a big value for the TTN/TTI network to monitor if gateways are up

Best

Mvg TTN Venray Marc van Bracht Mob: +31 629 022056 KvK: 55969844 www.ttn0478.nlhttp://www.ttn0478.nl/ TTN Venray en TTN0478 is een handelsmerk van 456 Invest BV

@.***

Van: Krishna Iyer @.> Verzonden: donderdag 29 juni 2023 14:27 Aan: TheThingsNetwork/lorawan-stack @.> CC: Marc van Bracht @.>; Author @.> Onderwerp: Re: [TheThingsNetwork/lorawan-stack] Alerting gateways UP and DOWN in TTN V3 (connected versus disconnected) (#4730)

Yes this is covered by TheThingsIndustries/product-management#4https://github.com/TheThingsIndustries/product-management/issues/4

— Reply to this email directly, view it on GitHubhttps://github.com/TheThingsNetwork/lorawan-stack/issues/4730#issuecomment-1613074479, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AQ4KHOE33CCY6A7EAEN6AHDXNVYAPANCNFSM5FWSU3VQ. You are receiving this because you authored the thread.Message ID: @.**@.>>

KrishnaIyer commented 1 year ago

Hey @marcvanbracht: This item is related to one that we track internally. We're tagging this only for issue management purposes. When we discuss the internal issue, we'll consider your proposal.

johanstokking commented 1 year ago

@marcvanbracht just for my understanding, do you really want to receive emails for gateways that go down and up?

Would you have a dedicated email address for that or your personal or work email?

Would you (also or instead) want to receive text messages?

Would it be preferred to (instead) have an integration with Opsgenie, Pagerduty or ServiceNow, which allows you to configure all kinds of on-call and escalation schemes? Because we would not consider that in scope in The Things Stack.

marcvanbracht commented 1 year ago

Hi Johan,

For me receiving an email when a gateway goes down and comes back up is all I want. If this email is only sends to the email address of my TTN account: that is perfect.

Why? TheThingsNetwork is a community network TTN is free to use Therefore I think a plain or simple alerting for gateway DOWN and gateway UP by email is more than enough for me

And:

It would be nice to add more email addresses where the alert is sent to of course. Maybe to all the users with Organisation? I do not know if or how this works as I do not use this section

And if someone wants to now in in-depth details about there gateways and networks…the need to migratie to TTI where it is part of the paid services.

Best and I hope I see this small feature in the next fews months 😉 just before the TTC

Mvg TTN Venray Marc van Bracht Mob: +31 629 022056 KvK: 55969844 www.ttn0478.nlhttp://www.ttn0478.nl/ TTN Venray en TTN0478 is een handelsmerk van 456 Invest BV

@.***

Van: Johan Stokking @.> Verzonden: vrijdag 30 juni 2023 09:14 Aan: TheThingsNetwork/lorawan-stack @.> CC: Marc van Bracht @.>; Mention @.> Onderwerp: Re: [TheThingsNetwork/lorawan-stack] Alerting gateways UP and DOWN in TTN V3 (connected versus disconnected) (#4730)

@marcvanbrachthttps://github.com/marcvanbracht just for my understanding, do you really want to receive emails for gateways that go down and up?

Would you have a dedicated email address for that or your personal or work email?

Would you (also or instead) want to receive text messages?

Would it be preferred to (instead) have an integration with Opsgenie, Pagerduty or ServiceNow, which allows you to configure all kinds of on-call and escalation schemes? Because we would not consider that in scope in The Things Stack.

— Reply to this email directly, view it on GitHubhttps://github.com/TheThingsNetwork/lorawan-stack/issues/4730#issuecomment-1614231741, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AQ4KHOGCG72E332FXGXX22TXNZ4ENANCNFSM5FWSU3VQ. You are receiving this because you were mentioned.Message ID: @.**@.>>