Error: Request has been terminated.

victorpinon commented 6 years ago

This is a bug report.

What do you want to do? What do you expect?

I want to activate my gateway (the things gateway backer edition).

What steps did you take? (Give as many details as possible so that we can reproduce it)

I followed the steps on https://activate.thethingsnetwork.org/ until I got to step 3 ans the error appeared.

What went wrong? What is missing?

This error showed: Request has been terminated. Possible causes the Network is offline, Origin is not allowed by Access-Control-Allow-Origin, the page is being unloaded, etc.

What firmware is running on your gateway?

v.1.0.2-475aef56

Any Screenshots or Photos?

error1 firmware

Do you think you can try to fix this yourself and submit a pull request?

Unfortunately no.

KrishnaIyer commented 6 years ago

@victorpinon Are you using only ethernet as the backhaul?

victorpinon commented 6 years ago

@KrishnaIyer Yes. But tried with Wifi and had the same error.

KrishnaIyer commented 5 years ago

Hmmm. Do you by any chance have serial logs?

victorpinon commented 5 years ago

@KrishnaIyer I will get the logs later today or tomorrow. I also made this video https://youtu.be/dSRto_uJN1M

victorpinon commented 5 years ago

@KrishnaIyer How do I get serial logs using Windows?

KrishnaIyer commented 5 years ago

Oh windows? Well if you're using a USB<-->UART, then the easiest would be to use a hyperterminal (Ex: Putty, if it still exists) and connect to the COM port that the USB is read out of. Baudrate: 115200

victorpinon commented 5 years ago

SNTP: State change from 0 to 0 SNTP: State change from 0 to 0

The Things Network *
G A T E W A Y *

Firmware name: AmazingAckermann, type: 0, version: 1.0.2, commit: 475aef56, timestamp: 1521106500 Bootloader revision: 1, commit: 7167873a, timestamp: 1496411298 Build time: Mar 15 2018 09:35:17 Reboot reason: 0x40 BOOT: (persisted info) 6F 72 72 65 01 03 F1 C4 48 35 91 94 6E 98 4E F8

WIFI: Entering state 0 WIFI: Entering SCAN state 0

MAIN: Initialisation complete LORA: Changing state from 0 to 0

MAIN: Leaving state 0 MAIN: Entering state 1 FLASH: Magic bytes not found: no stored wifi config present FLASH: Magic bytes not found: no stored activation data present FLASH: Magic bytes not found: no stored FOTA data present FLASH: Loading Firmware Data CNFG: (Firmware HASH (sha256)) 87 93 F2 0A DA 7C FB 56 3C EB E0 29 21 C5 BB 76 F3 9C A6 A4 A9 2C CE 01 EC A8 29 5B 59 48 9C 20

MAIN: Leaving state 1 MAIN: Entering state 2 INET: State change to 0 INET: No Ethernet and no WiFi config INET: State change to 1 LORA: Initialisation complete LORA: Changing state from 0 to 1 WIFI: Entering state 1 ETH: IP Address: 0.0.0.0 WIFI: Entering state 4 WIFI: Entering SCAN state 1 Scan is completed successfully WIFI: Entering SCAN state 2 WIFI: Entering SCAN state 5 WIFI: Entering SCAN state 0 WIFI: Entering state 2 WIFI: Disabling modules Head magic match void: trying to free an already freed block, ignore WIFI: Entering state 3 SNTP: State change from 0 to 1 INET: State change to 0 INET: Gateway has Ethernet INET: State change to 2 INET: Connected to a network, waiting for DHCP lease, checking validity with ping WIFI: Entering state 4 WIFI: Entering SCAN state 1 Scan is completed successfully WIFI: Entering SCAN state 2 WIFI: Entering SCAN state 3 Head magic match void: trying to free an already freed block, ignore SNTP: State change from 1 to 1 WIFI: Entering SCAN state 4 SNTP: State change from 1 to 2 WIFI: Entering SCAN state 5 WIFI: Entering SCAN state 0 WIFI: Entering state 5 WIFI: Enabling modules for server WIFI: Entering state 6

WIFI: IP Address: 192.168.84.1 ETH: IP Address: 192.168.1.133 CB: INET: State change to 3 INET: Ping probe INET: Error sending probe on WiFi INET: Ping response from PIC32INT, set as default INET: State change to 4 LORA: Wait init complete, waiting for application. LORA: Changing state from 1 to 2 SNTP: State change from 2 to 3 SNTP: State change from 3 to 4 MON: SYS Stack size: 3959 MON: heap usage: 147KB (160KB), free: 192KB SNTP: State change from 4 to 5 SNTP: State change from 5 to 6 SNTP: State change from 6 to 7 INET: State change to 5

MAIN: Leaving state 2 MAIN: Entering state 3

CNFG: Load online user config state change to 0 MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB

KrishnaIyer commented 5 years ago

Well the gateway seems to be downloading a new Firmware. Best thing to do would be to allow the process to complete.

victorpinon commented 5 years ago

It has been turned on for 12 hours and it seems that it is doing the same all the time. It also shows this sometimes:

MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB SNTP: State change from 7 to 1 SNTP: State change from 1 to 2 SNTP: State change from 2 to 3 SNTP: State change from 3 to 4 SNTP: State change from 4 to 5 SNTP: State change from 5 to 6 SNTP: State change from 6 to 7 MON: SYS Stack size: 3959 MON: heap usage: 148KB (160KB), free: 192KB

KrishnaIyer commented 5 years ago

The MON: logs are from the system monitor. Seems like there's some trouble connecting to the internet and it's not able to download the newer firmware. Can you attach a full log file from start-up?

victorpinon commented 5 years ago

Logs.txt This is all it shows, I can restart to get the first ones again if you want.

victorpinon commented 5 years ago

Logs2.txt Here it shows the first ones but with less time running

KrishnaIyer commented 5 years ago

Both logs seems to show that the Gateway is not able to connect to the internet due to some reason. This is an issue that we've seen in some gateways and our beta-1.0.4 has a fix that should stabilize the network.

Assuming that you've registered the gateway and enabled the Beta updates, the problem now is that since there is no stable connection, the newer version is not being downloaded.

If you have an SD Card, could to try to manually install the newer firmware using the procedure below: https://github.com/TheThingsProducts/gateway/tree/develop/firmware#installation

In that case, please use the beta firmware from the links below: https://github.com/TheThingsProducts/gateway/tree/develop/firmware#firmware-releases

victorpinon commented 5 years ago

Installed the firmware. Still the same error. firmware2 Logs3.txt

rish-c commented 5 years ago

Hi Víctor, can you please drop me an email? (info@thethingsproducts.com)

TheThingsProducts / gateway