My The Things Gateway suddenly can't receive LoRa packets

This is a question

What went wrong? What is missing?

The gateway was working correctly but suddenly it stopped receiving packets. I have then tried several times moving near the gateway but seems like it can't receive packages anymore, no matter what I try.

I've tried also resetting the gateway several times and also attaching with a PICK3 to see if I could get something but seems like it can't see the gateway while attached.

What firmware is running on your gateway?

The latest try was made with Firmware v1.0.7-e9d35a30 (I have tried to upgrade it with the PICK3 but as stated above I can't reach the gateway)

What do the logs show?

This is the only logs I can get and they are from The Things Stack Open Source I host:


{
  "name": "gs.status.forward",
  "time": "2021-01-15T13:56:44.336886842Z",
  "identifiers": [
    {
      "gateway_ids": {
        "gateway_id": "adam-the-first"
      }
    }
  ],
  "data": {
    "@type": "type.googleapis.com/ttn.lorawan.v3.GatewayStatus",
    "time": "2021-01-15T13:56:44Z",
    "boot_time": "1970-01-01T00:00:00Z",
    "versions": {
      "platform": "The Things Gateway v1 - BL r2-c463e87e (2018-02-23T14:42:40Z) - Firmware v1.0.7-e9d35a30 (2019-06-19T11:00:19Z)"
    },
    "metrics": {
      "cpu_percentage": 0,
      "lmnw": 0,
      "lmok": 0,
      "lmst": 0,
      "load_1": 0,
      "load_15": 0,
      "load_5": 0,
      "lpps": 0,
      "memory_percentage": 82.62628,
      "rxin": 0,
      "rxok": 0,
      "temp": 0,
      "txin": 0,
      "txok": 0
    }
  },
  "correlation_ids": [
    "gs:conn:01EW35A41V0AN9HSB1YMRSCXR4",
    "gs:status:01EW35B1NGY58XFG7B39970ZDB",
    "gs:up:host:01EW35A4278Q8BY9J30ZT5RCXW"
  ],
  "origin": "1586d7da0dca",
  "visibility": {
    "rights": [
      "RIGHT_GATEWAY_STATUS_READ"
    ]
  },
  "unique_id": "01EW35B1NGS7DKJVDRKVFS7FVN"
}
``` 

As you can imagine the gateway is correctly connected to the internet so I can receive these logs (both via ethernet or wifi)

I'm wondering what could happen...

TheThingsProducts / gateway