Brightness value wrong

[stones80]

when the daemon reads the values ​​it returns me a brightness value always equal to zero

can you help me? thank you

[ThomDietrich]

Is this your only sensor? As all other values seem to produce just fine, I fear your device is damaged?

[stones80]

the other values ​​are correct, from the app the brightness value is correct

[ThomDietrich]

Let me try with my devices. Please send me the output of the command pip3 freeze.

[stones80]

bluepy==1.3.0
Brlapi==0.8.2
btlewrap==0.0.10
cephfs==2.0.0
certifi==2020.6.20
chardet==4.0.0
chrome-gnome-shell==0.0.0
colorama==0.3.9
crit==0.0.1
cryptography==3.3.2
cupshelpers==1.0
dbus-python==1.2.16
distro==1.5.0
distro-info==1.0
dnspython==2.0.0
gpg===1.14.0-unknown
httplib2==0.18.1
idna==2.10
lightdm-gtk-greeter-settings==1.2.2
louis==3.16.0
Mako==1.1.3
Markdown==3.3.4
MarkupSafe==1.1.1
miflora==0.7.2
onboard==1.4.1
paho-mqtt==1.4.0
prettytable==0.7.2
protobuf==3.12.4
pycairo==1.16.2
pycups==2.0.1
pycurl==7.43.0.6
Pygments==2.7.1
PyGObject==3.38.0
PyJWT==1.7.1
PySimpleSOAP==1.16.2
pysmbc==1.0.23
python-apt==2.2.1
python-debian==0.1.39
python-debianbts==3.1.0
pyxdg==0.27
PyYAML==5.3.1
rados==2.0.0
rbd==2.0.0
reportbug==7.10.3+deb11u1
requests==2.25.1
requests-toolbelt==0.9.1
sdnotify==0.3.1
six==1.16.0
unattended-upgrades==0.1
Unidecode==0.4.21
urllib3==1.26.5
xdg==5

thanks

[stones80]

I double-checked the app and in fact now the app also returns 0 in brightness to me. Sorry for the waste of time, but at this point I think I have a problem with the sensor. Probably after updating the firmware to version 3.3.5

[ThomDietrich]

Sad to hear but good luck, maybe you can fix this!

I'll close the issue but please respond if there are any news