Can't reset password - Githubissues

ThoreBor / Anki_Leaderboard

Anki 2.1 Add-On

https://ankiweb.net/shared/info/41708974

MIT License

52 stars 11 forks source link

Can't reset password #200

Closed EnrikvO closed 1 year ago

EnrikvO commented 1 year ago

Describe the bug For some reason my account seems to be buggy. I can't log in on my other notebook or reset my password. I tried every possible combination.

Info

Anki version Version ⁨2.1.56 Qt6
Leaderboard version Leaderboard v3.0.2
If relevant Add-on config info (start of new day, autoscrolling enabled etc.)
OS: Mac

ThoreBor commented 1 year ago

I need some more information. Why can't you reset your password? Do get an error message? If so please copy it, or send a screenshot.

EnrikvO commented 1 year ago

It says: Reset Password Error Can't find username with that email address

My Accountname is Endrake. I tried all the mails I use. Maybe I had a typo, when I registered.

ThoreBor commented 1 year ago

Thanks! I just noticed that email addresses were case-sensitive, but I fixed that now. Please check if it works now. Otherwise, I'm sorry, but there isn't really anything I can do because I can't just tell you the email address.

EnrikvO commented 1 year ago

It is still not working. Can I send you a private mail somewhere?

ThoreBor commented 1 year ago

leaderboard_support@protonmail.com