ThoreBor / Anki_Leaderboard

Anki 2.1 Add-On
https://ankiweb.net/shared/info/41708974
MIT License
49 stars 11 forks source link

Unable to sync (error after taking long time) following new AMBOSS add-on update #224

Open Redixit opened 9 months ago

Redixit commented 9 months ago

Greetings. I hope you're doing well. I have been having trouble with the add-on recently. It started when I updated the AMBOSS add-on to the latest beta update (v0.8.16), so it could be a compatibility issue (I have all the features enabled in the add-on). After finishing a deck, trying to open or sync the leaderboard, or even trying to access the leaderboard settings, a loading screen takes a while followed by the following error message pop-up:

" Timeout error [https://ankileaderboard.pythonanywhere.com/api/v2/sync/] - No internet connection, or server response took too long.

HTTPSConnectionPool(host='ankileaderboard.pythonanywhere.com', port=443): Max retries exceeded with url: /api/v2/sync/ (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x168783730>, 'Connection to ankileaderboard.pythonanywhere.com timed out. (connect timeout=15)')) "

I have asked my fellow colleagues and they have the same problem. I hope you can fix it soon.