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ThoreBor / Anki_Leaderboard

Anki 2.1 Add-On
https://ankiweb.net/shared/info/41708974
MIT License
53 stars 11 forks source link

Anki keeps Crashing #92

Closed djsmitty closed 4 years ago

djsmitty commented 4 years ago

Ever since I've downloaded this my Anki will just randomly crash which causes me to lose any progress I haven't saved.

ThoreBor commented 4 years ago

I need more information than that to understand what the issue might be: What Anki version are you using and what OS? What add-on version are you using? Does Anki just crash, or does it freeze and then crash? Do you get any error messages? Does everything work normally when you disable the add-on? When/how often does it crash?

djsmitty commented 4 years ago

I'm on Anki 2.1.26 and I got the add on yesterday so it's the most recent one. If I don't open the leaderboard Anki won't crash, but if I have it open in the background it will just randomly close and I will get a message saying "Anki unexpectedly crashed". Everything works like normal without the add on. If I have the leaderboard open it crashes after like 10-20 mins.

djsmitty commented 4 years ago
Screen Shot 2020-07-08 at 12 29 54 PM
ThoreBor commented 4 years ago

Okay, thanks. Did you enable 'Refresh the Leaderboard every two minutes' in the config? If so, this might be related to issue #76

djsmitty commented 4 years ago

I did have that checked, I just changed that and I'll see if it stops.

ThoreBor commented 4 years ago

Any updates?