Data integrity might be compromised from device

Thorlabs / Motion_Control_Examples

Software examples for Thorlabs motion control products (e.g. T-Cube, K-Cube, and benchtop brushless, DC, stepper, and Piezo motor controllers)

MIT License

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Data integrity might be compromised from device #55

Closed Rupayan3 closed 3 months ago

Rupayan3 commented 4 months ago

We are Kinesis piezo motorized translation stage (PD-1/M) with controller (KIM 101) to change position of one our optical mounts. We are taking lot of data points for various positions of the translation stage. Some times the outputs prints the following message - "Data integrity might be compromised from device". Not understanding the issue. Any help in this regard is appreciated

TrumanMetz commented 3 months ago

Hello Rupayan, That error might be the result of the polling loop being too low. Kinesis by default polls most devices at 250ms. Most devices can go as low as 150ms but below this threshold the returns become unreliable. I hope this helps but feel free to contact your local tech support team (https://www.thorlabs.com/locations.cfm) if this doesn't solve the issue.