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Tichau / FileConverter

File Converter is a very simple tool which allows you to convert and compress files using the context menu in windows explorer.
https://file-converter.io/
GNU General Public License v3.0
6.77k stars 530 forks source link

File Converter not working after uninstall & re-install #46

Closed TheOtherUniqueDave closed 8 months ago

TheOtherUniqueDave commented 6 years ago

I uninstalled File Converter on Windows 10 PC (it was working file but I was trying to pin down an annoying Windows issue by removing things) then tired to re-install it. Surprisingly File Converter didn't re-appear in the explorer context menu after re-running the installer. Additionally, if I try to change the defaults (e.g. disable png to jpg conversion) the settings dialog simply vanishes when I press the Save button (I suspect it's crashing when I hit Save). Repairing and re-installing haven't made any difference. (The user has admin rights) Any ideas?

Tichau commented 6 years ago

Hello,

Can you re-try to disable png to jpg convertion and then send me the more recent diagnostic folder? You will find the diagnostics folder in c:\Users[UserName]\AppData\Local\FileConverter.

bazarus commented 6 years ago

same thing. File converter didn't appear in context menu windows 7.