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Tiledesk / tiledesk-server

Tiledesk Server is the main API component of the Tiledesk platform 🚀 Tiledesk is an open-source alternative to Voiceflow, allowing you to build advanced LLM chatbots with easy handover to human agents when necessary.
http://www.tiledesk.com
MIT License
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Message outside opening hours #99

Open supervard23 opened 10 months ago

supervard23 commented 10 months ago

I have been trying to show a message outside of opening hours, through a number of different triggers. So far nothing is working. Also, the closed offices message feature is not appearing either.

andrealeo83 commented 10 months ago

Can you paste here the screenshots of your trigger configuration ? @hhse7

supervard23 commented 10 months ago

@andrealeo83, all of a sudden, now the trigger works. But the bot is not starting properly, even if I disable the trigger and only go by the "Closed offices message". The bot is turning to the default fallback message. This way our bot is useless.