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Sagethumbs breaks Windows 8 metro apps icons?? #30

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1. Install Windows 8 (clean)
2. Install Sagethumbs on the Win8 PC
3. 'Metro' apps on the start screen lose their icons (but not their 
functionality)

What is the expected output? What do you see instead?

What version of the product are you using? On what operating system?

Please provide any additional information below.

I wrote the summary this as a question, not a statement, because I'm not sure 
about the cause and effect here. But I do know that my Win8 metro apps' icons 
vanished a few days into the new build (clean install, Win8 Enterprise Eval. 
release, on a new machine), and that's about when I installed Sagethumbs.

For the record, I find Sagethumbs more valuable than Metro Apps, at least in 
their early form, but if this is really an issue, I though I should post it.

The Microsoft community forums have noticed this as well, e.g.:

http://answers.microsoft.com/en-us/windows/forum/windows_8-desktop/i-am-missing-
my-icons-from-my-windows-8-live-tiles/6486a83b-c677-404d-a14f-41fd043f8a2c

Original issue reported on code.google.com by jbdzm...@gmail.com on 17 Oct 2012 at 2:02

GoogleCodeExporter commented 9 years ago 
Followup - I can confirm that UNINSTALLING Sage Thumbnails brings back the 
icons to the  'metro' app tiles on the start screen.

Original comment by jbdzm...@gmail.com on 19 Oct 2012 at 6:25

GoogleCodeExporter commented 9 years ago 
Can you post a screenshot please?

Original comment by ryo.rab...@gmail.com on 25 Oct 2012 at 5:08

GoogleCodeExporter commented 9 years ago 
I have this problem too, It only seems to affect metro apps that are newly 
installed, or updated, apps that existed before sage thumbs was installed, 
remain the same.

I tried setting access and computer defaults to "Microsoft" to restore file 
associations, but this had no effect. I have attached a screenshot. I can 
confirm that uninstalling sage thumbs resolves the problem.

Original comment by w.hesk...@gmail.com on 26 Oct 2012 at 7:16

Attachments:

GoogleCodeExporter commented 9 years ago

Original comment by ryo.rab...@gmail.com on 26 Oct 2012 at 2:07

GoogleCodeExporter commented 9 years ago 
I want to mention one more thing, though I'm even less sure here of cause and 
effect. But I realize, looking back, that when Sagethumbs was installed on 
Win8, not only were some of the new-style tile icons broken; but also, 
system-wide, regular file icons (like for .exe or .dll files) were sometimes 
painfully slow to enumerate in File Explorer (the new name for Windows 
Explorer). I didn't connect the two at the time, but looking back, I wonder if 
there was a connection.

Eventually, other problems with the metro apps (which had nothing to do with 
Sagethumbs) forced me to completely reinstall Win8 yesterday. So, as of now, I 
have a clean install with no history of Sagethumbs. And, on this install, 
regular file icons are enumerating normally in Explorer.

Original comment by jbdzm...@gmail.com on 28 Oct 2012 at 6:51

GoogleCodeExporter commented 9 years ago 
I also had this problem with an upgrade from Windows 7 to Windows 8, with 
Sagethumbs already installed. I tried various things, but the one that finally 
sorted it was going to SageThumbs options, and deselecting all, and then just 
selecting the file types that are specifically useful to you (for me it's .psd 
files, - I only use SageThumbs as Adobe seem unwilling/unable to give explorer 
compliant thumbnails).

HTH

Cheers,
Nige

Original comment by n...@autocrafteng.co.uk on 7 Nov 2012 at 1:41

GoogleCodeExporter commented 9 years ago 
Issue 25 has been merged into this issue.

Original comment by ryo.rab...@gmail.com on 7 Nov 2012 at 2:27

GoogleCodeExporter commented 9 years ago 
Sorry but can not reproduce this issue on my test Windows 8 (latest release, 
corporate edition). So need more time to find out whats can goes wrong...

Original comment by ryo.rab...@gmail.com on 8 Nov 2012 at 2:02

GoogleCodeExporter commented 9 years ago 
In case it helps, I'm using the x64 version of Windows 8 and sage thumbs, and I 
can confirm that deselecting sage thumbs from rendering thumbnails for all file 
types fixes the problem, presumably one of the default selected ones is the one 
causing trouble.

Original comment by w.hesk...@gmail.com on 8 Nov 2012 at 3:01

GoogleCodeExporter commented 9 years ago 
Can you sort problem file extensions in SageThumbs options by disabling its one 
by one, please?

Original comment by ryo.rab...@gmail.com on 8 Nov 2012 at 3:39

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
Hi - I'm the original poster. Time permitting (unfortunately, not much), I'll 
try reporting on issues as they become apparent after a re-install of 
SageThumbs 2.0.0.15 on Win8 64-bit developer release preview.

Currently I have reinstalled it and, in my SageThumbs options, I have 
DESELECTED all file types except for .psd and .ai. (I'm in the same boat as 
Nige who posted 11/7.)

The remaining settings are as shown in the attached .gif. I have the same 
settings for SageThumbs 32-bit.

With these settings, the 'metro' start screen apps look normal - the tiles are 
live and updating, and the apps that show only an icon rather than live updates 
are showing their proper icons on the start screen.

However, in Windows Explorer ('file explorer' in Win8), GIF, JPG, and PNG files 
have LOST their native ICONS, by which I mean not the thumbnails you get in 
'large icons' view but the icons you get in 'details' view. The icons for these 
three file types are now just blank white rectangles, rather than the 
blue-and-white design they were showing prior to this reinstallation of 
SageThumbs.

I have never messed with the default program for these file types. It has 
always been, and continues to be, the Photos app that is new to Win8 and 
appears on the Start Screen.

The THUMBNAILS for these three file types in 'large icons' view, presumably 
provided by Windows since I deselected those file types from SageThumbs, still 
work fine.

I do not currently notice any slow enumeration of icons as per my 10/27 
comment. I have not noticed any other irregularities.

I will remain on the lookout for anything worth reporting, and I will slowly, 
over the coming days, re-select certain file types to be handled by SageThumbs 
rather than Windows. and I'll report back as time permits.

Original comment by jbdzm...@gmail.com on 10 Nov 2012 at 2:53

Attachments:

GoogleCodeExporter commented 9 years ago 

Installed Sage Thumbs in compatibility mode for windows 7 and everything works 
fine (on Windows8 x64).

Tiles that where installed before Sage Thumbs are live but newly installed ones 
are blank.

De install/restart/Install Sage Thumbs and all tiles are live again.

Original comment by bra.p...@gmail.com on 10 Nov 2012 at 4:08

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
Hmmm...myself, I was never able to get .ai thumbnails to work properly with 
Sage, even on Win7.

Btw, SLBarnes, the best solution for pdf thumbs in 64-bit windows, Win7 or 
Win8, is to install the 64-bit msi installer for the PDF-Xchange viewer. Even 
if you know how to hack Adobe reader to provide 64-bit thumbs, the PDF-Xchange 
viewer's thumbs load faster and are superior.

Amazing that even though Win8 includes a native PDF viewer, it still provides 
no thumbnails. And that even Adobe Reader XI doesn't provide thumbs for 64-bit 
windows. Pretty poor performance by both companies.

It's pretty clear to me that Msft has made some significant changes to the way 
thumbs and file associations are handled in Win8 vs Win7, and that a lot of 
this has to do with the uneasy coexistence of the new bundled 'apps', whose 
coding platform is completely different, with the more traditional Windows 
programs, APIs, etc. And apparently MSFT didn't make enough effort to warn 
coders of 'legacy' programs how to update their offerings for Win8.

The latest example: uninstalling the OPERA browser has wreaked havoc with all 
kinds of file icons and associations. All the filetypes natively associated 
with the new-style apps, like GIF and JPG, have had their icons blown out. And 
a lot of filetypes and protocols, even though I never allowed Opera to control 
them, are now 'unassigned' after uninstalling Opera.

Original comment by jbdzm...@gmail.com on 26 Nov 2012 at 8:27

GoogleCodeExporter commented 9 years ago 
@ jbdzm; thanks for the tip, I'll give that PDF-Xchange app a gander, as it 
sounds like what I'm looking for.  

As for the .ai extensions, all I did, really, was just install NVIDIA's 
Developer tools plugin for Photoshop (it comes in x64 and x86 flavors), and the 
things just started showing up in the preview pane and (occasionally, depending 
on size) in Windows Explorer, or whatever they call it in this version ... I 
think I may have gotten lucky, sort of like the saying that 'Even a blind pig 
finds a truffle every now and again.'

I've experienced the same problem with OPERA, however not as severe as you 
mention. Myself, it seems that if I try to use an aftermarket browser, GNU, 
Mozilla, or otherwise, I often have a few extensions that lose basic 
assignments within Windows 8.  I found a project in Source Forge called (I 
believe) Extension Restore that helped get things back to normal.

Again, I wish I knew more about the technical aspects so that I could give more 
solid and useful information concerning (the very few) issues I've had with 
Sage Thumbs. Nevertheless, I still feel it is a useful and feature-rich 
application that deserves an extra amount of support from the community.

Thank you for your advice and I will look into that app you mentioned.  Cheers!

Original comment by slbarnes...@gmail.com on 28 Nov 2012 at 11:25

GoogleCodeExporter commented 9 years ago 
Please don't discuss other problems here except Windows 8 Metro issue.

P.S. To fix Adobe PDF thumbnails you can use this: 
http://www.pretentiousname.com/adobe_pdf_x64_fix/#thumb

Original comment by ryo.rab...@gmail.com on 29 Nov 2012 at 2:45

GoogleCodeExporter commented 9 years ago 
I've noticed that when sagethumbs is installed after the upgrade to Windows 8 
it seems to work. But if I install or Update a "Modern-App" the app-icons are 
lost once again.
I hope this hint will help you to fix the issue.

Original comment by t.lawr...@web.de on 29 Nov 2012 at 4:46

GoogleCodeExporter commented 9 years ago 
I'm having the exact same problem on Windows 8 Pro 64.

I think this happens during startup or login. 

I found a temporary workaround. Go into the SageThumbs dialog, clear the 
thumbnail cache... When you go back into the start menu, the tiles will begin 
to slowly go back to normal, and it seems to stay that way for the remainder of 
the user session.

Original comment by mdrobins...@gmail.com on 7 Dec 2012 at 5:39

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
In SageThumbnails Options deselect png, metro apps icons come back. (mast make 
change on tile if small make it larger and back)

Original comment by ern...@gmail.com on 15 Dec 2012 at 10:31

GoogleCodeExporter commented 9 years ago 
Just uncheck the "use thumbnails in Explorer" and "Use thumbnails as icons in 
Explorer", that should be sufficient.
Rod

Original comment by rodo...@gmail.com on 15 Jan 2013 at 8:04

GoogleCodeExporter commented 9 years ago 
#20 is correct. Uncheck png, clear thumbnail cache and restart the windows 
explorer process. Not sure if a permanent fix or temporary yet.

Original comment by rick.pri...@gmail.com on 4 Feb 2013 at 4:21

GoogleCodeExporter commented 9 years ago 
This problem could be solved by disabling Sagethumbs for "png" files.

Original comment by xuyu.s...@gmail.com on 27 Feb 2013 at 5:22

GoogleCodeExporter commented 9 years ago 
I had this problem. Uninstalling Sagethumbs solved it. That was only 4 months 
of no icons!

Original comment by bobandL...@gmail.com on 1 Apr 2013 at 4:18

GoogleCodeExporter commented 9 years ago 
I will retry installing Sage Thumbs and simply disable PNG. I do believe this 
should be better protected in Metro. I've read other image libraries do the 
same thing. 
I am disappointed it took so long to find a resolution.

Original comment by bobandL...@gmail.com on 1 Apr 2013 at 4:48

GoogleCodeExporter commented 9 years ago 
CLEANED CACHE AND DISABLED PNG. DONE! THANK YOU GUYS!

Original comment by medellin...@gmail.com on 4 Apr 2013 at 2:15

GoogleCodeExporter commented 9 years ago 
Png disabled by default under Windows 8 since r143.

Original comment by ryo.rab...@gmail.com on 24 Jun 2013 at 2:53

GoogleCodeExporter commented 9 years ago 
Issue 53 has been merged into this issue.

Original comment by ryo.rab...@gmail.com on 3 Jul 2013 at 4:03

GoogleCodeExporter commented 9 years ago

Original comment by ryo.rab...@gmail.com on 12 Oct 2013 at 7:20

GoogleCodeExporter commented 9 years ago 
Issue 71 has been merged into this issue.

Original comment by ryo.rab...@gmail.com on 21 Nov 2014 at 3:45