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Tomato6966 / Multipurpose-discord-bot

A multipurpose bot, a clan bot, a all in one bot. The one bot u need for ur server originally made as Milrato discord Bot and by Tomato6966.
https://milrato.com
MIT License
570 stars 604 forks source link

Important Bug report - Menu Ticket #115

Open Jordan-ACB opened 2 years ago

Jordan-ACB commented 2 years ago

What's your nodejs Version.

Show the output of: v16.14.0

What's the version you downloaded the bot?

From the releases e.g.: 10.3.0

Desktop (please complete the following information):

  • OS: [Windows]
  • Version [Version 11]

Describe the bug

The button to claim a ticket in the "ticket menu" system does not work correctly, it does not return the configured message.

To Reproduce

Steps to reproduce the behavior e.g:

  1. Execute the Command 'Claim the Ticket'
  2. Do not send me the message of having claimed the ticket

Expected behavior

You have to send a message of having claimed the ticket, it can be the default message or a personalized one.

Additional context, text and screenshots!

TypeError: Cannot read properties of undefined (reading 'get') Captura de pantalla (14)

malbouy commented 2 years ago

It might be that the menuticket wasn't setup properly or the database for menuticket was lost? Could you retry and post an update whether or not is it resolved? Meanwhile I shall try to reproduce the same and get back to you soon.

Jordan-ACB commented 2 years ago

I tried again but nothing has changed, it keeps showing me the same error

cepheidev commented 2 years ago

same error