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+1 button count does not match Google Analytics on www.monstermmorpg.com #202

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago 
Hello. Please read the whole thread. If you don't want to read just look at the 
massive_glitch_at_google_plus image which is at attachments. Thank you.

For reproducing the issue give several plus one yourself like at least 10. 
Check a bit later. You will see no counter increased. I know there is a delay 
sometimes but this ain't related to delay since it has been like this maybe 
over 6 months. 

If you ask how do i identify the issue. It is pretty simple. I am using google 
analytics since the website is online. I am also using webmaster tools since 
then. Now i am able to track +1s i am receiving via google analytics and 
webmaster tools. Although webmaster tools completely gone crazy after latest 
webmaster tools maintenance. It was clearly displaying new +1s i was getting 
but since maintenance (previous month 25 th) it displays all 0. Though google 
analytics still displaying how many i get each day. If system was working 
without any problem, i would see both webmaster tools and the displayed counter 
on the site increasing with the same amount of google analytics social actions 
(plus one). But they never increases. It has been like this for 6 months.

Also visible numbers on the site and webmaster tools displaying numbers are not 
matching as well. So it is totally bugged right now. The entire system. I 
reported this glitch to many google employees but i keep getting ignored.

Now this is my website home page where i have over 320 +1 yet being displayed 
50-51-52 all the time : http://www.monstermmorpg.com

You can use the button there to test. Also i prepared a very detailed image 
which clearly explains this massive system glitch. Please look at that image. I 
put on the image these values:

- Counter being displayed on the website, detailed google analytics which 
clearly displaying new +1s the website getting, detailed webmaster tools +1 
reports which clearly displays there is a massive glitch going on

I put the image both attachment and on my server : 
http://www.monstermmorpg.com/massive_glitch_at_google_plus.jpg

Small information about the website and myself : 
* I am a computer engineer graduated from Istanbul Technical University and 
right now i am doing Master Degree at Computer engineering in Mersin University
* My website is a f2p browser MMORPG game
* I have been developing this site for over 3 years now, and from scratch
* I have written several hundreds thousands lines of code for the site so far
* I am developing the site with asp.net & c#
* I am the only developer
* The site last month google analytics statistics are also at the attachment

Original issue reported on code.google.com by MonsterM...@gmail.com on 17 Mar 2012 at 3:12

Attachments:

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
The number being displayed at the homepage increased to 70 (seems like stuck 
again) and the number being displayed at MonsterDex : 
http://www.monstermmorpg.com/MonsterDex decreased to 6. Numbers are totally 
messed up right now.

Original comment by MonsterM...@gmail.com on 28 Mar 2012 at 11:31

GoogleCodeExporter commented 9 years ago

Original comment by chirags@google.com on 29 Mar 2012 at 2:09

GoogleCodeExporter commented 9 years ago 
I would bet your problem is you do not have author or publisher links on the 
site.

Either add the author or publisher badge to rectify this.

Original comment by chrislang on 3 Apr 2012 at 12:49

GoogleCodeExporter commented 9 years ago 
chrislang Thanks for answer but the issue is about +1 counter though i did what 
you have suggested. Added these 2 tags to every page.

    <link href="https://plus.google.com/114217940126656555279" rel="publisher" />
    <link href="https://plus.google.com/104131077669671074625" rel="author" />

Also as a result nothing have changed.

Original comment by MonsterM...@gmail.com on 3 Apr 2012 at 1:54

GoogleCodeExporter commented 9 years ago 
I've escalated this one internally. Please hang tight.

Since GWT and the +1 button seem to nearly agree (around 50) it's possible that 
Google Analytics is over-reporting.

Original comment by mimm...@google.com on 3 Apr 2012 at 7:50

GoogleCodeExporter commented 9 years ago 
mimm...@google.com It was displaying correct numbers before the house keep of 
Feb 25 which you have announced here : 

http://groups.google.com/a/googleproductforums.com/forum/#!category-topic/webmas
ters/webmaster-tools/YiG2hdyqlfE

I have a an image check out attachment

Here feb 13 screenshot of webmaster tools : 
http://www.monstermmorpg.com/Feb13.png

Original comment by MonsterM...@gmail.com on 3 Apr 2012 at 8:38

Attachments:

GoogleCodeExporter commented 9 years ago 
Updating summary

Original comment by mimm...@google.com on 3 Apr 2012 at 8:48

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
Update on the issue. The main page number increased to 76. But the numbers are 
still almost frozen. The numbers at the webmaster tools are still completely 
frozen and not even displaying the number at the page being displayed. The 
Google Analytics still displaying the +1 actions but they are a lot higher than 
what is being displayed on the home page. I am attaching the images for Google 
Analytics and webmaster tools. One of the Google Analytics image is last month 
and another one is 1 year.

web_master_tools_04_10_2012.png : The +1 counts at web master tools
social_actions_GA.png : Last month statistics of +1 actions by pages at Google 
Analytics
google analytics all time.png : The last 1 year +1 actions by pages at Google 
Analytics

Original comment by MonsterM...@gmail.com on 11 Apr 2012 at 1:14

Attachments:

GoogleCodeExporter commented 9 years ago 
Still no fix? Whats up Google?!?!

Original comment by t...@crushblvd.com on 6 Jun 2012 at 7:05