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TortugaPower / BookPlayer

Player for your DRM-free audiobooks
GNU General Public License v3.0
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Bug: Constantly losing the current playing item / progress #1098

Closed thelastbirth closed 5 months ago

thelastbirth commented 9 months ago

Environment

Description

I had been using the app for many months and every time I entered the app I had always been able to access exactly where I left off, the currently playing item is always at the bottom of the screen. Never once did it drop the progress.

But ever since a recent update about a month ago, it's very often that when I entered the app, there's no current playing item at all. I have to go to the playlist and scroll through thousands of files in order to find which file I last played and tap on it.

Steps to reproduce the behavior

  1. Play something
  2. Switch to any different app. Wait for a few days maybe
  3. Re-enter the app, observe that the previously playing item is not there. In order to find it you have to go to your playlist and find which ones are already played and which ones aren't
GianniCarlo commented 9 months ago

hey @AsyncMoksha ! can you share the debug info from within the settings → Support → Share debug information. Also, is this reproducible if you kill the app from the app switcher and launch it again?

thelastbirth commented 9 months ago

Sure, here’s the debug info.

I’ll try the kill app thing, but it will take a while because the problem doesn’t show up immediately.

thelastbirth commented 9 months ago

I restarted the app and observed for a few days, the issue seems to have gone away. Closing ticket. Thank you

thelastbirth commented 7 months ago

Hi Gianni, this issue happened twice after I closed the ticket. I’m therefore reopening it. I’ll send the debug info file to your email instead of posting here for privacy reasons.

thelastbirth commented 7 months ago

Hi @GianniCarlo , to update the previous comment - the app lost the progress again today, this is after only 2 days, it looks like the interval is getting shorter. It takes quite a bit of time to locate the previous progress each time this happens (having to scroll through hundreds or thousands of files), so hopefully this issue can be fixed.

Thank you.

thelastbirth commented 7 months ago

I wonder if this is related to the app version update as I saw a new version was updated yesterday.

But I remember using the app for over 6 months previously without losing progress once, this frequent loss of progress issue is quite new.

GianniCarlo commented 7 months ago

Hi @AsyncMoksha ! I got the debug file on my email, are the steps to reproduce the issue the same as the original issue? just to start testing with those steps on my device too, I'll also check later today on our server logs

thelastbirth commented 7 months ago

Yep, same steps. Thank you!

On Apr 3, 2024, at 11:16 AM, Gianni Carlo @.***> wrote:

Hi @AsyncMoksha https://github.com/AsyncMoksha ! I got the debug file on my email, are the steps to reproduce the issue the same as the original issue? just to start testing with those steps on my device too, I'll also check later today on our server logs

— Reply to this email directly, view it on GitHub https://github.com/TortugaPower/BookPlayer/issues/1098#issuecomment-2035285838, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABL2GF2KC6JCQAVF7EMG7OTY3RBQRAVCNFSM6AAAAABDEBDFVKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAMZVGI4DKOBTHA. You are receiving this because you were mentioned.

DarkDevX commented 5 months ago

I have exactly the same issue

szmark02 commented 5 months ago

Unfortunately I have the same issue, and it’s quite annoying. The last position is saved, but I have to open the book and find the unfinished chapter manually, almost every time. If it’s been played very recently and no other audio was played during the two session, it seems to work fine.

Thanks in advance for checking

GianniCarlo commented 5 months ago

I forgot to follow up here, this bug was actually a quite simple fix (included in this PR), I'll release a new version sometime this week (or at the latest the next one). In the meantime, for the specific scenario when you're listening to a book split into multiple files, you can workaround this by converting the folder containing the split audiobooks into a volume, so the app knows to treat them as a single book (progress is recorded differently between regular books and volumes, so you'll have to skip ahead once you convert it)

GianniCarlo commented 5 months ago

The update is now available in the AppStore, please let me know if it still happens @szmark02 @DarkDevX @AsyncMoksha

szmark02 commented 5 months ago

Seems to be fixed, thanks so much for the continued support on this great app!On 26 Jun 2024, at 19:50, Gianni Carlo @.***> wrote: The update is now available in the AppStore, please let me know if it still happens @szmark02 @DarkDevX @AsyncMoksha

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>

GianniCarlo commented 5 months ago

thanks for the confirmation @szmark02 !