Open Toti4943 opened 4 years ago
Toti4943
commented
4 years ago APOLOGIZES
First of all i want to offer you and apologize for this inconvenient with your order, this situations are not common to happened.
I do apologize for this situation with -----
I do understand how do you feel about this inconvenient and i want to offer you a sincerely apologies for this situation with your ---
Toti4943
commented
4 years ago GIFT CARD REFUND
Hello ,
This is Yosselin from Amazon Customer Service, it was my pleasure talking to you today and thank you for allowing me to help you out with your concern.
Please know that we'll continue working hard to ensure that you receive accurate and excellent customer service at all times.
I can confirm that a refund of $--- has been issued on your Amazon gift Card. To check the status of your refund please use the link below:
This refund will be available within 2 to 12 hours on your balance. To check your gift card balance once be available, please click on the link below:
Amazon is grateful to have loyal customers like you. We can't afford to lose you.
Have a wonderful day!
Toti4943
commented
4 years ago REFUND OPM
Hello ,
This is Yosselin from Amazon Customer Service, it was my pleasure talking to you today and thank you for allowing me to help you out with your concern.
Please know that we'll continue working hard to ensure that you receive accurate and excellent customer service at all times.
I can confirm that a refund of $--- has been issued on your original payment method (---). Although this refund was completed in our system, it will take 3-5 days for your bank to show up on your bank statement.
You can view details of the completed refund on your Amazon.com account:
http://www.amazon.com/gp/css/summary/edit.html?orderID=[ORDER ID]
Amazon is grateful to have loyal customers like you. We can't afford to lose you.
Have a wonderful day!
Toti4943
commented
4 years ago PRIME CANCEL CONFIRM
Hello ,
This is Yosselin from Amazon Customer Service, it was my pleasure talking to you today and thank you for allowing me to help you out with your concern.
It's my pleasure to confirm that your Amazon Prime has been cancelled has you requested, you won't have any charged for this membership anymore.
And a refund of $ has been issued on your original payment method, although this refund was completed in our system, it will take 3-5 days for your bank to show up on your bank statement.
If in the future you want to enroll your account again with this Prime subscription please use this link:
Amazon is grateful to have loyal customers like you. We can't afford to lose you.
Have a wonderful day!
Toti4943
commented
4 years ago REPLACEMENT ORDER CONFIRM
Hello ,
This is Yosselin from Amazon Customer Service, it was my pleasure talking to you today and thank you for allowing me to help you out with your concern.
First of all i want to offer you and apologize for this inconvenient with your order, this situations are not common to happened.
I has been working to help you out with this order i just created a replacement order fastest delivery option. This is the information of your replacement: Order ID: Delivery Date:
You could check the most update status of your replacement order, using this link:
Amazon is grateful to have loyal customers like you. We can't afford to lose you.
Have a wonderful day!
GENERAL EMAIL.
Hello ,
This is Yosselin from Amazon Customer Service, it was my pleasure talking to you today and thank you for allowing me to help you out with your concern.
Please know that we'll continue working hard to ensure that you receive accurate and excellent customer service at all times.
On a personal level, I appreciate your patience, cooperation and understanding in this matter. It is our privilege to have you as our valued customer & we want to make sure you are always taken care of.
Amazon is grateful to have loyal customers like you. We can't afford to lose you.
Have a wonderful day!