Tragen / myroundcube

Automatically exported from code.google.com/p/myroundcube
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[persistent_login] Session expired/invalid #785

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago
Token: 6ebd40bbe1a2dd98ecc6e4c16509a1d5 (Don't modify this token!)
Version: 1.2.6 (16-02-2014)
PHP: 5.5.21
RCMAIL: 1.1.0 / Also on 1.0.5
Database: mysql
SERVER: Apache/2
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I.  Issue Description:

II. Steps to reproduce the Issue: Always

Using google Chrome, it says when loading the webmail session expired and the 
persistent login field is not showing, when reloading the page it is logged in 
with the plugin.

So the issue is the login page with the error session expired or invalid.

Original issue reported on code.google.com by rickysch...@gmail.com on 18 Feb 2015 at 12:39

GoogleCodeExporter commented 8 years ago
Funny. This a further error which obviously only happens to you. I'm not able 
to duplicate the issue @ https://s2.myroundcube.com. Are you? I can't fix 
issues which I'm not able to duplicate. So, please don't open tickets only if 
you either are able to duplicate the issue on our test servers of if you have 
any better description than "it does not work" such as errors log entries or 
javascript console errors.

Original comment by myroundc...@gmail.com on 18 Feb 2015 at 3:42

GoogleCodeExporter commented 8 years ago
I just notice that you are using Roundcube 1.1.0 !!!

Our plugins have not been shifted yet to Roundcube 1.1.

Original comment by myroundc...@gmail.com on 18 Feb 2015 at 3:46

GoogleCodeExporter commented 8 years ago
I have tried 1.0.5 but same error.

Original comment by rickysch...@gmail.com on 18 Feb 2015 at 3:47

GoogleCodeExporter commented 8 years ago
Read my initial response. We can only fix issues which can be duplicated. If 
you are not able to duplicate an issue on our test servers then your only 
option is to hire our team for personal support. We refund our customers in 
case of a bug in our code.

https://myroundcube.com/services-support

Original comment by myroundc...@gmail.com on 18 Feb 2015 at 3:52

GoogleCodeExporter commented 8 years ago
Sorry.

Do you use on https://s2.myroundcube.com the sql function of persistent login?

Original comment by rickysch...@gmail.com on 18 Feb 2015 at 4:00

GoogleCodeExporter commented 8 years ago
No, but I have turned it on now. It does not make a difference for me.

Original comment by myroundc...@gmail.com on 18 Feb 2015 at 4:27

GoogleCodeExporter commented 8 years ago
Hello,

I have it on your server also https://s2.myroundcube.com/

Please see the attachment, you can see the session is not valid nor there is no 
persistent login checkbox.

Original comment by rickysch...@gmail.com on 18 Feb 2015 at 9:33

Attachments:

GoogleCodeExporter commented 8 years ago
Please post the exact steps. It does not happen to me. You also could create a 
video.

Original comment by myroundc...@gmail.com on 19 Feb 2015 at 4:08

GoogleCodeExporter commented 8 years ago
1, I login with Google Chrome stable version with the persistent login box 
selected. Config is default set to 3 days using mysql option?

2, I close the roundcube tab, sometimes the chrome browser.

3, after a while like 1 hour I open the roundcube webmail and gives that 
warning I sent in the screenshot. Then I only have to refresh the page and I am 
logged in.

It looks like the standard roundcube login without persistent login enabled, 
maybe it does not detect the cookie.

Original comment by rickysch...@gmail.com on 19 Feb 2015 at 4:52

GoogleCodeExporter commented 8 years ago
when u used linux environtment with rc 1.1.0 this errors does not happen to 
me.. so i suppoost that the myroundcube servers are deployt under guiindows

but if i used the sql funtions enabled errors happening with postgresql (a real 
scallar database)

Original comment by mckayger...@gmail.com on 20 Feb 2015 at 9:12

GoogleCodeExporter commented 8 years ago
I'm closing this because I'm not able to duplicate the issue.

Even when I destroy the session manually (truncate table session) I'm re-logged 
in automatically.

Original comment by roland.l...@gmail.com on 27 Feb 2015 at 3:43