I created a new agent in staging and was not able to approve the agent as the POC for the org. When I logged in as the POC I could see the agent is seeking approval- buthe approval “button” would not work. I would click approve and then logged in agent- screen states account is not active.
@LAustin133 your account was simply missing the "PointOfContact" group permission. Now that its added, this issue is resolve.d I forgot to added it when I made you the POC.
I created a new agent in staging and was not able to approve the agent as the POC for the org. When I logged in as the POC I could see the agent is seeking approval- buthe approval “button” would not work. I would click approve and then logged in agent- screen states account is not active.
Approve agent recording: https://abhealth.zoom.us/recording/share/rD_DbzyCUI-a-9mQueZpBXIT0kael0FBpvE2t0mEnoywIumekTziMw