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Travelport / travelport-uapi-tutorial-php

The travelport-uapi-tutorial-php is a PHP project for Universal API that will help you connect and code a standard workflow including Air, Vehicle, and Hotel.
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Ticketing Fails with Error code 3788 #117

Open sawood opened 6 years ago

sawood commented 6 years ago

Hi

I am getting this error while ticketing can you write us, what causes this error.

Below is the response

`

Server.Data Unable to ticket without pricing information. 3788 AIRSVC Data Unable to ticket without pricing information. 932AA9360A07425A87FB9D662E67CE29 `
vivekjyotipramanik commented 6 years ago

Hi sawood,

Please provide the request xml you are using. Thanks.

sawood commented 6 years ago

Hi

Below is the request

`

XRRTKM ` for the above response
vivekjyotipramanik commented 6 years ago

Hi sawood,

You are not using the AirPricingInfoRef from the AirCreatereservationRsp, and it is a mandatory element for ticketing. Please find below the link with ticketing sample request with AirPricingInfoRef. Thanks.

https://support.travelport.com/webhelp/uapi/uAPI.htm#SampleWeb/Kelvin/AirTransactions/Kel_Samples_AirTicket.htm%3FTocPath%3DSamples%7CXML%2520Samples%2520%7CAir%2520Samples%7CAir%2520Samples%7CAir%2520Transactions%7C_____8

sawood commented 6 years ago

Hi Vivek

In AirCreatereservationRsp i got the warning 'Some of the requested AirPricingInfos could not be saved for the requested provider.' and i can't able to locate AirPricing tag, below is the AirCreatereservation request and response

Request

`

Reef Tower, AE JLT Dubai 645212 AE
14Feb18 P-C10 OMAN AIR OMAN AIR 6UUVoSldxwgswf9MOxM4RcbKj3F8T9EyxsqPcXxP0TIjSPOlaHfQe5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA5cuasWd6i8Dly5qxZ3qLwOXLmrFneovAxmyschz/qZvM3ExqSoG051guxBNix7AAyCiNS1L/fy0VCulqMwbpNYO04H1fr4a48qW1bBx+1TRzfSWAiEWe/mWWdwS4Dg2ycsiOHFaFMf8hf6E18cRejGVqfCTByZWBwySKklc3b69u6MrCqGJGKjqNbjwzJx7oo0sKBvhNXxa1W4el76oyXSa+YxOcpVjkPwBShF29N4Sv4Xvb2u1Qx+/he9va7VDH7+F729rtUMfv4Xvb2u1Qx8Qxibp/OJehpo2LrM59tO1jp8ZENljzx72lVAJ3nO/P3EmeFeANvKB2xbfuTfaND/Z7AMTI1a8fJt3T8lHoxJH Economy Value Economy With a spacious 34-inch pitch, Oman Air's Economy Class offers everything the modern traveller needs to stay connected, informed and entertained. Value Economy includes: • Changes at a fee* • Refunds at a fee* • Checked baggage 2 bag x 15kg • Hand baggage 1 bag x 7kg • Standard seating complimentary • Choice seating at a discounted fee* • Extra legroom at a discounted fee* • Inflight dining • Inflight Entertainment • Wi-Fi available on selected aircraft for a fee • Lounge services available in Muscat and Bangkok for a fee • Earn 25% of flown miles as Sindbad miles • Upgrade eligibility with Sindbad miles *Please refer to fare rules for full conditions Upgrade to Economy Value for additional flexibility With a spacious 34-inch pitch, Oman Air's Economy Class offers everything the modern traveller needs to stay connected, informed and entertained. Value Economy includes: • Changes at a fee* • Refunds at a fee* • Checked baggage 2 bag x 15kg • Hand baggage 1 bag x 7kg • Standard seating complimentary • Choice seating at a discounted fee* • Extra legroom at a discounted fee* • Inflight dining • Inflight Entertainment • Wi-Fi available on selected aircraft for a fee • Lounge services available in Muscat and Bangkok for a fee • Earn 25% of flown miles as Sindbad miles • Upgrade eligibility with Sindbad miles *Please refer to fare rules for full conditions Economy Value https://cdn.travelport.com/omanair/WY_general_medium_59255.jpg https://cdn.travelport.com/omanair/WY_general_large_59256.jpg 6UUVoSldxwgswf9MOxM4RcbKj3F8T9EyxsqPcXxP0TIjSPOlaHfQe5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA5cuasWd6i8Dly5qxZ3qLwOXLmrFneovAxmyschz/qZvM3ExqSoG051W8N+Siiit9V8gDmLYBD3HffAIozri2AAO04H1fr4a48qW1bBx+1TR6b0jGnbUgqC+c4NL8FZWf8siOHFaFMf8hf6E18cRejGVqfCTByZWBwySKklc3b69u6MrCqGJGKizwqagSNw6Eo0sKBvhNXxaJ/pAJmYqpjCa+YxOcpVjkPwBShF29N4Sv4Xvb2u1Qx+/he9va7VDH7+F729rtUMfv4Xvb2u1Qx8Qxibp/OJehpo2LrM59tO1jp8ZENljzx72lVAJ3nO/P3EmeFeANvKB2xbfuTfaND/Z7AMTI1a8fJt3T8lHoxJH Economy Value Economy With a spacious 34-inch pitch, Oman Air's Economy Class offers everything the modern traveller needs to stay connected, informed and entertained. Value Economy includes: • Changes at a fee* • Refunds at a fee* • Checked baggage 2 bag x 15kg • Hand baggage 1 bag x 7kg • Standard seating complimentary • Choice seating at a discounted fee* • Extra legroom at a discounted fee* • Inflight dining • Inflight Entertainment • Wi-Fi available on selected aircraft for a fee • Lounge services available in Muscat and Bangkok for a fee • Earn 25% of flown miles as Sindbad miles • Upgrade eligibility with Sindbad miles *Please refer to fare rules for full conditions Upgrade to Economy Value for additional flexibility With a spacious 34-inch pitch, Oman Air's Economy Class offers everything the modern traveller needs to stay connected, informed and entertained. Value Economy includes: • Changes at a fee* • Refunds at a fee* • Checked baggage 2 bag x 15kg • Hand baggage 1 bag x 7kg • Standard seating complimentary • Choice seating at a discounted fee* • Extra legroom at a discounted fee* • Inflight dining • Inflight Entertainment • Wi-Fi available on selected aircraft for a fee • Lounge services available in Muscat and Bangkok for a fee • Earn 25% of flown miles as Sindbad miles • Upgrade eligibility with Sindbad miles *Please refer to fare rules for full conditions Economy Value https://cdn.travelport.com/omanair/WY_general_medium_59255.jpg https://cdn.travelport.com/omanair/WY_general_large_59256.jpg DXB WY MCT 89.28NVE3MAE WY DXB 89.29NVE3MAE NUC178.57END ROE3.673522 0.00 USD32.00 MYTRIPANDMORE.COM/BAGGAGEDETAILSWY.BAGG 2P BAGGAGE DISCOUNTS MAY APPLY BASED ON FREQUENT FLYER STATUS/ ONLINE CHECKIN/FORM OF PAYMENT/MILITARY/ETC. UPTO33LB/15KG AND UPTO62LI/158LCM UPTO33LB/15KG AND UPTO62LI/158LCM MYTRIPANDMORE.COM/BAGGAGEDETAILSWY.BAGG 2P BAGGAGE DISCOUNTS MAY APPLY BASED ON FREQUENT FLYER STATUS/ ONLINE CHECKIN/FORM OF PAYMENT/MILITARY/ETC. UPTO33LB/15KG AND UPTO62LI/158LCM UPTO33LB/15KG AND UPTO62LI/158LCM 1P UPTO15LB/7KG AND UPTO41LI/105LCM 1P UPTO15LB/7KG AND UPTO41LI/105LCM 6UUVoSldxwgswf9MOxM4RcbKj3F8T9EyxsqPcXxP0TIjSPOlaHfQe5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA5cuasWd6i8Dly5qxZ3qLwOXLmrFneovAxmyschz/qZvM3ExqSoG051guxBNix7AA9XmRbtw1RUsVCulqMwbpNYO04H1fr4a48qW1bBx+1TRzfSWAiEWe/mWWdwS4Dg2ycsiOHFaFMf8hf6E18cRejETbLEjwJ+RtgySKklc3b69u6MrCqGJGKjqNbjwzJx7oo0sKBvhNXxa1W4el76oyXQDZxhoDiPB7/wBShF29N4Sv4Xvb2u1Qx+/he9va7VDH7+F729rtUMfv4Xvb2u1Qx8Qxibp/OJehpo2LrM59tO1jp8ZENljzx72lVAJ3nO/P+9W2gYNQlFX2xbfuTfaND/Z7AMTI1a8fJt3T8lHoxJH Economy Value Economy With a spacious 34-inch pitch, Oman Air's Economy Class offers everything the modern traveller needs to stay connected, informed and entertained. Value Economy includes: • Changes at a fee* • Refunds at a fee* • Checked baggage 2 bag x 15kg • Hand baggage 1 bag x 7kg • Standard seating complimentary • Choice seating at a discounted fee* • Extra legroom at a discounted fee* • Inflight dining • Inflight Entertainment • Wi-Fi available on selected aircraft for a fee • Lounge services available in Muscat and Bangkok for a fee • Earn 25% of flown miles as Sindbad miles • Upgrade eligibility with Sindbad miles *Please refer to fare rules for full conditions Upgrade to Economy Value for additional flexibility With a spacious 34-inch pitch, Oman Air's Economy Class offers everything the modern traveller needs to stay connected, informed and entertained. Value Economy includes: • Changes at a fee* • Refunds at a fee* • Checked baggage 2 bag x 15kg • Hand baggage 1 bag x 7kg • Standard seating complimentary • Choice seating at a discounted fee* • Extra legroom at a discounted fee* • Inflight dining • Inflight Entertainment • Wi-Fi available on selected aircraft for a fee • Lounge services available in Muscat and Bangkok for a fee • Earn 25% of flown miles as Sindbad miles • Upgrade eligibility with Sindbad miles *Please refer to fare rules for full conditions Economy Value https://cdn.travelport.com/omanair/WY_general_medium_59255.jpg https://cdn.travelport.com/omanair/WY_general_large_59256.jpg 6UUVoSldxwgswf9MOxM4RcbKj3F8T9EyxsqPcXxP0TIjSPOlaHfQe5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA5cuasWd6i8Dly5qxZ3qLwOXLmrFneovAxmyschz/qZvM3ExqSoG051W8N+Siiit9TujY40kILsmffAIozri2AAO04H1fr4a48qW1bBx+1TR6b0jGnbUgqC+c4NL8FZWf8siOHFaFMf8hf6E18cRejETbLEjwJ+RtgySKklc3b69u6MrCqGJGKizwqagSNw6Eo0sKBvhNXxaJ/pAJmYqpjADZxhoDiPB7/wBShF29N4Sv4Xvb2u1Qx+/he9va7VDH7+F729rtUMfv4Xvb2u1Qx8Qxibp/OJehpo2LrM59tO1jp8ZENljzx72lVAJ3nO/P+9W2gYNQlFX2xbfuTfaND/Z7AMTI1a8fJt3T8lHoxJH Economy Value Economy With a spacious 34-inch pitch, Oman Air's Economy Class offers everything the modern traveller needs to stay connected, informed and entertained. Value Economy includes: • Changes at a fee* • Refunds at a fee* • Checked baggage 2 bag x 15kg • Hand baggage 1 bag x 7kg • Standard seating complimentary • Choice seating at a discounted fee* • Extra legroom at a discounted fee* • Inflight dining • Inflight Entertainment • Wi-Fi available on selected aircraft for a fee • Lounge services available in Muscat and Bangkok for a fee • Earn 25% of flown miles as Sindbad miles • Upgrade eligibility with Sindbad miles *Please refer to fare rules for full conditions Upgrade to Economy Value for additional flexibility With a spacious 34-inch pitch, Oman Air's Economy Class offers everything the modern traveller needs to stay connected, informed and entertained. Value Economy includes: • Changes at a fee* • Refunds at a fee* • Checked baggage 2 bag x 15kg • Hand baggage 1 bag x 7kg • Standard seating complimentary • Choice seating at a discounted fee* • Extra legroom at a discounted fee* • Inflight dining • Inflight Entertainment • Wi-Fi available on selected aircraft for a fee • Lounge services available in Muscat and Bangkok for a fee • Earn 25% of flown miles as Sindbad miles • Upgrade eligibility with Sindbad miles *Please refer to fare rules for full conditions Economy Value https://cdn.travelport.com/omanair/WY_general_medium_59255.jpg https://cdn.travelport.com/omanair/WY_general_large_59256.jpg DXB WY MCT 66.96NVE3MAECH WY DXB 66.97NVE3MAECH NUC133.93END ROE3.673522 0.00 USD32.00 MYTRIPANDMORE.COM/BAGGAGEDETAILSWY.BAGG 2P BAGGAGE DISCOUNTS MAY APPLY BASED ON FREQUENT FLYER STATUS/ ONLINE CHECKIN/FORM OF PAYMENT/MILITARY/ETC. UPTO33LB/15KG AND UPTO62LI/158LCM UPTO33LB/15KG AND UPTO62LI/158LCM MYTRIPANDMORE.COM/BAGGAGEDETAILSWY.BAGG 2P BAGGAGE DISCOUNTS MAY APPLY BASED ON FREQUENT FLYER STATUS/ ONLINE CHECKIN/FORM OF PAYMENT/MILITARY/ETC. UPTO33LB/15KG AND UPTO62LI/158LCM UPTO33LB/15KG AND UPTO62LI/158LCM 1P UPTO15LB/7KG AND UPTO41LI/105LCM 1P UPTO15LB/7KG AND UPTO41LI/105LCM 6UUVoSldxwgswf9MOxM4RcbKj3F8T9EyxsqPcXxP0TIjSPOlaHfQe5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA5cuasWd6i8Dly5qxZ3qLwOXLmrFneovAxmyschz/qZvM3ExqSoG051guxBNix7AAxHunT1sQcwnVCulqMwbpNYO04H1fr4a48qW1bBx+1TRzfSWAiEWe/mWWdwS4Dg2ycsiOHFaFMf8hf6E18cRejExEdztRzIN6wySKklc3b69u6MrCqGJGKjqNbjwzJx7oo0sKBvhNXxa1W4el76oyXQ8jSO/xtckvfwBShF29N4Sv4Xvb2u1Qx+/he9va7VDH7+F729rtUMfv4Xvb2u1Qx8Qxibp/OJehpo2LrM59tO1jp8ZENljzx72lVAJ3nO/P/dtpVLpao8K2xbfuTfaND/Z7AMTI1a8fJt3T8lHoxJH Economy Value Economy With a spacious 34-inch pitch, Oman Air's Economy Class offers everything the modern traveller needs to stay connected, informed and entertained. Value Economy includes: • Changes at a fee* • Refunds at a fee* • Checked baggage 2 bag x 15kg • Hand baggage 1 bag x 7kg • Standard seating complimentary • Choice seating at a discounted fee* • Extra legroom at a discounted fee* • Inflight dining • Inflight Entertainment • Wi-Fi available on selected aircraft for a fee • Lounge services available in Muscat and Bangkok for a fee • Earn 25% of flown miles as Sindbad miles • Upgrade eligibility with Sindbad miles *Please refer to fare rules for full conditions Upgrade to Economy Value for additional flexibility With a spacious 34-inch pitch, Oman Air's Economy Class offers everything the modern traveller needs to stay connected, informed and entertained. Value Economy includes: • Changes at a fee* • Refunds at a fee* • Checked baggage 2 bag x 15kg • Hand baggage 1 bag x 7kg • Standard seating complimentary • Choice seating at a discounted fee* • Extra legroom at a discounted fee* • Inflight dining • Inflight Entertainment • Wi-Fi available on selected aircraft for a fee • Lounge services available in Muscat and Bangkok for a fee • Earn 25% of flown miles as Sindbad miles • Upgrade eligibility with Sindbad miles *Please refer to fare rules for full conditions Economy Value https://cdn.travelport.com/omanair/WY_general_medium_59255.jpg https://cdn.travelport.com/omanair/WY_general_large_59256.jpg 6UUVoSldxwgswf9MOxM4RcbKj3F8T9EyxsqPcXxP0TIjSPOlaHfQe5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA5cuasWd6i8Dly5qxZ3qLwOXLmrFneovAxmyschz/qZvM3ExqSoG051W8N+Siiit9fGNQTz8bvmLffAIozri2AAO04H1fr4a48qW1bBx+1TR6b0jGnbUgqC+c4NL8FZWf8siOHFaFMf8hf6E18cRejExEdztRzIN6wySKklc3b69u6MrCqGJGKizwqagSNw6Eo0sKBvhNXxaJ/pAJmYqpjA8jSO/xtckvfwBShF29N4Sv4Xvb2u1Qx+/he9va7VDH7+F729rtUMfv4Xvb2u1Qx8Qxibp/OJehpo2LrM59tO1jp8ZENljzx72lVAJ3nO/P/dtpVLpao8K2xbfuTfaND/Z7AMTI1a8fJt3T8lHoxJH Economy Value Economy With a spacious 34-inch pitch, Oman Air's Economy Class offers everything the modern traveller needs to stay connected, informed and entertained. Value Economy includes: • Changes at a fee* • Refunds at a fee* • Checked baggage 2 bag x 15kg • Hand baggage 1 bag x 7kg • Standard seating complimentary • Choice seating at a discounted fee* • Extra legroom at a discounted fee* • Inflight dining • Inflight Entertainment • Wi-Fi available on selected aircraft for a fee • Lounge services available in Muscat and Bangkok for a fee • Earn 25% of flown miles as Sindbad miles • Upgrade eligibility with Sindbad miles *Please refer to fare rules for full conditions Upgrade to Economy Value for additional flexibility With a spacious 34-inch pitch, Oman Air's Economy Class offers everything the modern traveller needs to stay connected, informed and entertained. Value Economy includes: • Changes at a fee* • Refunds at a fee* • Checked baggage 2 bag x 15kg • Hand baggage 1 bag x 7kg • Standard seating complimentary • Choice seating at a discounted fee* • Extra legroom at a discounted fee* • Inflight dining • Inflight Entertainment • Wi-Fi available on selected aircraft for a fee • Lounge services available in Muscat and Bangkok for a fee • Earn 25% of flown miles as Sindbad miles • Upgrade eligibility with Sindbad miles *Please refer to fare rules for full conditions Economy Value https://cdn.travelport.com/omanair/WY_general_medium_59255.jpg https://cdn.travelport.com/omanair/WY_general_large_59256.jpg DXB WY MCT 17.85NVE3MAEIN WY DXB 17.86NVE3MAEIN NUC35.71END ROE3.673522 0.00 USD32.00 MYTRIPANDMORE.COM/BAGGAGEDETAILSWY.BAGG 1P BAGGAGE DISCOUNTS MAY APPLY BASED ON FREQUENT FLYER STATUS/ ONLINE CHECKIN/FORM OF PAYMENT/MILITARY/ETC. UPTO22LB/10KG AND UPTO45LI/115LCM BAGGAGE CHARGES DATA NOT AVAILABLE MYTRIPANDMORE.COM/BAGGAGEDETAILSWY.BAGG 1P BAGGAGE DISCOUNTS MAY APPLY BASED ON FREQUENT FLYER STATUS/ ONLINE CHECKIN/FORM OF PAYMENT/MILITARY/ETC. UPTO22LB/10KG AND UPTO45LI/115LCM BAGGAGE CHARGES DATA NOT AVAILABLE 1P UPTO15LB/7KG AND UPTO41LI/105LCM 1P UPTO15LB/7KG AND UPTO41LI/105LCM GFB10101ADT00 01NVE3MAE 010001#GFB200010101NADTV3026AEGS003000019997# GFB10101ADT00 02NVE3MAE 010002#GFB200010102NADTV3026AEGS003000019997# GFB10202CNN00 01NVE3MAE 010001#GFB200020201NCNNV3026AEGS003000019910040933097# GFB10202CNN00 02NVE3MAE 010002#GFB200020202NCNNV3026AEGS003000019910040933097# GFB10303INF00 01NVE3MAE 010001#GFB200030301NINFV3026AEGS003000019910044193597# GFB10303INF00 02NVE3MAE 010002#GFB200030302NINFV3026AEGS003000019910044193597# ` **_Response_** ` NO FARES Some of the requested AirPricingInfos could not be saved for the requested provider. SSR application failed: CHECK FORMAT 3100 : INVALID INPUT UpsellBrandID has been ignored. Reef Tower, AE JLT Dubai 645212 AE 14FEB18 P-C10 DEPARTS DXB TERMINAL 1 ADD ADVANCE PASSENGER INFORMATION SSRS DOCA/DOCO/DOCS PERSONAL DATA WHICH IS PROVIDED TO US IN CONNECTION WITH YOUR TRAVEL MAY BE PASSED TO GOVERNMENT AUTHORITIES FOR BORDER CONTROL AND AVIATION SECURITY PURPOSES ARRIVES DXB TERMINAL 1 ADD ADVANCE PASSENGER INFORMATION SSRS DOCA/DOCO/DOCS PERSONAL DATA WHICH IS PROVIDED TO US IN CONNECTION WITH YOUR TRAVEL MAY BE PASSED TO GOVERNMENT AUTHORITIES FOR BORDER CONTROL AND AVIATION SECURITY PURPOSES `
NirandaG commented 6 years ago

Hi, Could you please add the PlatingCarrier inside the AirPricingInfo? Some carriers need to be added along with the AirPricing. If you still get the same issue, I would suggest to try with different segments which has different carrier.

Thank you, Niranda