Un marshelling issue for PassiveCreateReservationReq

[jayapen]

I am facing error while doing a passive create reservation request

Error unmarshalling message body: Expected "{http://www.travelport.com/schema/universal_v48_0}PassiveCreateReservationReq" end tag, found "{http://www.travelport.com/schema/common_v48_0}EmailNotification" start tag (line 2, col 1575, in UTF-8) Source=GDSMultiConnect StackTrace: at GDSServices.TravelPortConnect.CreatePNRRecord()

Could you please help ? PassiveCreateReservationReq.txt

[vivekjyotipramanik]

Hi jayapen,

Could you please try with the below request. Thanks.

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
   <s:Header>
   </s:Header>
   <s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
      <univ:PassiveCreateReservationReq xmlns:univ="http://www.travelport.com/schema/universal_v48_0">
         <BillingPointOfSaleInfo OriginApplication="UAPI" xmlns="http://www.travelport.com/schema/common_v48_0"/>
         <OverridePCC ProviderCode="1G" PseudoCityCode="PCC" xmlns="http://www.travelport.com/schema/common_v48_0"/>
         <LinkedUniversalRecord LocatorCode="J6SKJ3" Key="1" xmlns="http://www.travelport.com/schema/common_v48_0"/>
         <BookingTraveler NameNumber="John" xmlns="http://www.travelport.com/schema/common_v48_0">
            <BookingTravelerName First="John" Last="Samuel"/>
         </BookingTraveler>
         <OSI Carrier="CA" Text="Carrier text" xmlns="http://www.travelport.com/schema/common_v48_0"/>
         <AccountingRemark Category="Category" xmlns="http://www.travelport.com/schema/common_v48_0">
            <RemarkData>Remark data</RemarkData>
         </AccountingRemark>
         <EmailNotification Recipients="All" xmlns="http://www.travelport.com/schema/common_v48_0">
            <EmailRef>jayan@travelog.com.au</EmailRef>
         </EmailNotification>
         <SupplierLocator SupplierCode="CA" SupplierLocatorCode="CA" xmlns="http://www.travelport.com/schema/common_v48_0"/>
         <PassiveSegment SegmentType="SEgmentType" xmlns="http://www.travelport.com/schema/passive_v48_0"/>
      </univ:PassiveCreateReservationReq>
   </s:Body>
</s:Envelope>

[jayapen]

Thanks for the reply but still i am getting the same error

A SOAP fault was returned. This could be an issue with your request.

Fault text: Error unmarshalling message body: Expected "{http://www.travelport.com/schema/universal_v48_0}PassiveCreateReservationReq" end tag, found "{http://www.travelport.com/schema/common_v48_0}EmailNotification" start tag (line 16, col 97, in UTF-8)

[jayapen]

I changed the request

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
  <s:Header>
    <SupportedVersions airVersion="air_v42_0" hotelVersion="hotel_v41_0" xmlns:h="http://www.travelport.com/schema/universal_v48_0" xmlns="http://www.travelport.com/schema/universal_v48_0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" />
    <VsDebuggerCausalityData xmlns="http://schemas.microsoft.com/vstudio/diagnostics/servicemodelsink">uIDPo2TVuwncgJFCuKDh+08+wKAAAAAA5P5ZHz+510aL2QB/mfyQ8jGnxevu4v9NvEBhWYihPBYACQAA</VsDebuggerCausalityData>
  </s:Header>
  <s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
    <PassiveCreateReservationReq ProviderCode="1G" xmlns="http://www.travelport.com/schema/universal_v48_0">
      <BillingPointOfSaleInfo OriginApplication="UAPI" xmlns="http://www.travelport.com/schema/common_v48_0" />
      <OverridePCC ProviderCode="1G" PseudoCityCode="PCC" xmlns="http://www.travelport.com/schema/common_v48_0" />
      <LinkedUniversalRecord LocatorCode="J6SKJ3" Key="1" xmlns="http://www.travelport.com/schema/common_v48_0" />
      <BookingTraveler NameNumber="John" xmlns="http://www.travelport.com/schema/common_v48_0">
        <BookingTravelerName First="John" Last="Samuel" />
      </BookingTraveler>
      <OSI Carrier="CA" Text="Carrier text" xmlns="http://www.travelport.com/schema/common_v48_0" />
      <AccountingRemark Category="Category" xmlns="http://www.travelport.com/schema/common_v48_0">
        <RemarkData>Remark data</RemarkData>
      </AccountingRemark>
      <SupplierLocator SupplierCode="CA" SupplierLocatorCode="CA" xmlns="http://www.travelport.com/schema/common_v48_0" />
      <PassiveSegment SegmentType="AIR" Origin="SYD" Destination="MEL"  StartDate="2020-01-02" xmlns="http://www.travelport.com/schema/passive_v48_0" />
    </PassiveCreateReservationReq>
  </s:Body>
</s:Envelope>

now i get responce as

<SOAP:Fault xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
  <faultcode>Server.Business</faultcode>
  <faultstring>Active segments are not allowed on a Passive Reservation request.</faultstring>
  <detail>
    <common_v48_0:ErrorInfo xmlns:common_v48_0="http://www.travelport.com/schema/common_v48_0">
      <common_v48_0:Code>20001</common_v48_0:Code>
      <common_v48_0:Service>PAS</common_v48_0:Service>
      <common_v48_0:Type>Business</common_v48_0:Type>
      <common_v48_0:Description>Active segments are not allowed on a Passive Reservation request.</common_v48_0:Description>
      <common_v48_0:TransactionId>1400201B0A0764784AC7498713B9F0A3</common_v48_0:TransactionId>
    </common_v48_0:ErrorInfo>
  </detail>
</SOAP:Fault>

Could you tell me what are the Active segments I mix with Passive segments ?

[vivekjyotipramanik]

Hi jayapen,

Could you please create a ticket in My.Travelport.com. This seems like a transaction issue. Please raise a ticket and we will pick it up from there. Thanks.