AirVoid Ticket Travelport

[huzatech]

Hi Vivekjyoti, I am searching the xml for AirVoid ticket but I can't found anything. Can please share a req & res for void air ticket.

Thanks

[sharma-hitesh]

Here is a Void request/response sample. Hope this helps:

Request:

<soap:Envelope
    xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
    <soap:Body>
        <ns2:AirVoidDocumentReq
            xmlns="http://www.travelport.com/schema/common_v48_0"
            xmlns:ns2="http://www.travelport.com/schema/air_v48_0"
            xmlns:ns3="http://www.travelport.com/schema/vehicle_v48_0"
            xmlns:ns4="http://www.travelport.com/soa/common/security/SessionContext_v1_0"
            xmlns:ns5="http://www.travelport.com/schema/rail_v48_0" ShowETR="true" ProviderCode="1V" ProviderLocatorCode="NKSMZL" TargetBranch="P7093859">
            <BillingPointOfSaleInfo OriginApplication="UAPI"/>
            <ns2:AirReservationLocatorCode>12IOZJ</ns2:AirReservationLocatorCode>
        </ns2:AirVoidDocumentReq>
    </soap:Body>
</soap:Envelope>**Sample responses:**

Failure response 1:

<SOAP:Envelope
    xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
    <SOAP:Body>
        <SOAP:Fault>
            <faultcode>Server.Data</faultcode>
            <faultstring>No valid document exist for the Air reservation.</faultstring>
            <detail>
                <common_v48_0:ErrorInfo
                    xmlns:common_v48_0="http://www.travelport.com/schema/common_v48_0">
                    <common_v48_0:Code>6221</common_v48_0:Code>
                    <common_v48_0:Service>WEBSVC</common_v48_0:Service>
                    <common_v48_0:Type>Data</common_v48_0:Type>
                    <common_v48_0:Description>No valid document exist for the Air reservation.</common_v48_0:Description>
                    <common_v48_0:TransactionId>7302EFF70A0D6A80C0FAB3DECAA36621</common_v48_0:TransactionId>
                </common_v48_0:ErrorInfo>
            </detail>
        </SOAP:Fault>
    </SOAP:Body>
</SOAP:Envelope>

Failure response 2:

<SOAP:Envelope
    xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
    <SOAP:Body>
        <air:AirVoidDocumentRsp TransactionId="*****" ResponseTime="601"
            xmlns:air="http://www.travelport.com/schema/air_v48_0"
            xmlns:common_v48_0="http://www.travelport.com/schema/common_v48_0">
            <air:ETR>
                <air:AirReservationLocatorCode>********</air:AirReservationLocatorCode>
                .
                .
                .
            </air:ETR>
            <air:VoidResultInfo DocumentNumber="*******" DocumentType="E-Ticket" ResultType="Failed">
                <air:FailureRemark>VOID NOT ALLOWED - INVALID TICKET/COUPON STATUS</air:FailureRemark>
            </air:VoidResultInfo>
        </air:AirVoidDocumentRsp>
    </SOAP:Body>
</SOAP:Envelope>

Success Response

<SOAP:Envelope
    xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
    <SOAP:Body>
        <air:AirVoidDocumentRsp TransactionId="*****" ResponseTime="601"
            xmlns:air="http://www.travelport.com/schema/air_v48_0"
            xmlns:common_v48_0="http://www.travelport.com/schema/common_v48_0">
            <air:ETR>
                <air:AirReservationLocatorCode>********</air:AirReservationLocatorCode>
                .
                .
                .
            </air:ETR>
            <air:VoidResultInfo DocumentNumber="*******" DocumentType="E-Ticket" ResultType="Success"></air:VoidResultInfo>
        </air:AirVoidDocumentRsp>
    </SOAP:Body>
</SOAP:Envelope>

[RicOsiro]

hi,

the ticket cancel is simple, basically you should send the locator and/or document number. It is depends on how do you want cancel. If you are facing a issue please send the xml request.

this is a example cancelling by ticket number

regards