search

Travelport / travelport-uapi-tutorial

The travelport-uapi-tutorial is a Java project for Universal API that will help you connect and code a standard workflow including Air and Hotel.
45 stars 34 forks source link

Host error during ticket issue. CC VENDOR REQUIRES PHONE APRVL #297

Open hnguyen14 opened 7 years ago

hnguyen14 commented 7 years ago

As i tried to ticket my flights. I got this failure. Is there a set of testing CC (in pre-prod) that I can use to get around this APRVL ?

<SOAP:Envelope xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/"><SOAP:Body>
  <air:AirTicketingRsp TraceId="eta-eta--KgVYz9WmasXmYeK7FU0" TransactionId="2090564B0A07647732A6982660DD7AC9" ResponseTime="2473" xmlns:air="http://www.travelport.com/schema/air_v39_0" xmlns:common_v39_0="http://www.travelport.com/schema/common_v39_0">
    <air:TicketFailureInfo Code="12008" Message="Host error during ticket issue. CC VENDOR REQUIRES PHONE APRVL" BookingTravelerRef="MXAJgs3R2BKA6IsAAAAAAA=="><air:AirPricingInfoRef Key="JpjLgs8Q2BKAZvnAAAAAAA=="/><common_v39_0:Name First="Hoangggg" Last="Nguyen"/>
    </air:TicketFailureInfo>
  </air:AirTicketingRsp>
</SOAP:Body></SOAP:Envelope>
vivekjyotipramanik commented 7 years ago

Hi hnguyen14,

Looks like the CreditCard you are using requires a phoneNumber approval. Could you please confirm the Credit Card vendor you are using. Is it visa or something else. Thanks.

hnguyen14 commented 7 years ago

This is in test environment, and it's a test credit card (). Is there any valid test credit card available to use in Apollo pre prod environment ?

vivekjyotipramanik commented 7 years ago

Hi hnguyen14,

Could you please provide the AirCreateBookReq and Rsp. Looks like something was missing in the request. Thanks.

hnguyen14 commented 7 years ago

Here's the req/rsp bookReq.txt bookRsp.txt

imranmomin commented 5 years ago

@vivekjyotipramanik I'm also facing the CC VENDOR REQUIRES PHONE APRVL issue on PRE-PROD using the test credit card - 4111111111111111

Which is the valid credit card for PRE-PROD environment

vivekjyotipramanik commented 5 years ago

Hi imranmomin,

Due to policy restrictions we would not be able to provide any credit card details. Please share the complete request and response xml so that we can check the issue. Also, As this is Credit card related issue, Please create a support ticket in my.travelport.com Thanks.