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Travelport / travelport-uapi-tutorial

The travelport-uapi-tutorial is a Java project for Universal API that will help you connect and code a standard workflow including Air and Hotel.
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WARNING NO RESPONSE FROM VENDOR #430

Open tianyazq51 opened 6 years ago

tianyazq51 commented 6 years ago

Hi, when i invoke hotel detail service,I get two error messages below: 1.Connection to Supplier is unavailable 2.Property is not available

I don't know what happened,please help me to resolve these.

Here is the request log:

First:

Outbound Message

ID: 14 Address: https://apac.universal-api.pp.travelport.com/B2BGateway/connect/uAPI/HotelService Encoding: UTF-8 Http-Method: POST Content-Type: text/xml Headers: {Accept=[/], Authorization=[Basic VW5pdmVyc2FsIEFQSS91QVBJNzEzMDM5MTY4NjpYenhCY3F3NjZwRFQyakh6akJucDl3RUhH], SOAPAction=["http://localhost:8080/kestrel/HotelService"]} Payload:

2017-11-10 2017-11-11 Inbound Message ID: 14 Response-Code: 200 Encoding: ISO-8859-1 Content-Type: text/xml Headers: {connection=[Keep-Alive], Content-Language=[en-US], content-type=[text/xml], Date=[Fri, 10 Nov 2017 01:02:38 GMT], DPTransID=[a32a863025e4417a8dae6cdd102967ccCFXI52HD31], passwordEndDt=[20180120], SSLTerm=[216.113.131.96%3A443%2C%2FCF-COM_API%2FAPAC.UNIVERSAL-API.PP_443], transfer-encoding=[chunked], X-Backside-Transport=[OK OK], X-Client-IP=[10.7.224.40], X-Global-Transaction-ID=[313239165], X-Powered-By=[Servlet/3.0]} Payload: Server.Business WARNING NO RESPONSE FROM VENDOR 5402 HTLSVC Business Connection to Supplier is unavailable. A3733BF70A07643B64613F8C086AD384 Second: Outbound Message ID: 19 Address: https://apac.universal-api.pp.travelport.com/B2BGateway/connect/uAPI/HotelService Encoding: UTF-8 Http-Method: POST Content-Type: text/xml Headers: {Accept=[*/*], Authorization=[Basic VW5pdmVyc2FsIEFQSS91QVBJNzEzMDM5MTY4NjpYenhCY3F3NjZwRFQyakh6akJucDl3RUhH], SOAPAction=["http://localhost:8080/kestrel/HotelService"]} Payload: 2017-11-10 2017-11-11 Inbound Message ID: 19 Response-Code: 200 Encoding: ISO-8859-1 Content-Type: text/xml Headers: {connection=[Keep-Alive], Content-Language=[en-US], content-type=[text/xml], Date=[Fri, 10 Nov 2017 01:18:01 GMT], DPTransID=[490d6eeccede412087e7a446f0b08369CFXI52HD31], passwordEndDt=[20180120], SSLTerm=[216.113.131.96%3A443%2C%2FCF-COM_API%2FAPAC.UNIVERSAL-API.PP_443], transfer-encoding=[chunked], X-Backside-Transport=[OK OK], X-Client-IP=[10.7.224.40], X-Global-Transaction-ID=[262657919], X-Powered-By=[Servlet/3.0]} Payload: Server.Business WARNING HOTEL REQUESTED NOT AVAILABLE * 5434 HTLSVC Business Property is not available. A3814C520A07643B64613F8CAF38CA75
vivekjyotipramanik commented 6 years ago

Hi tianyazq51,

These are valid errors and when there is no connection available to the supplier or the property is not available this error message will be returned. As this is preProduction environment, due to limited number of test data this error message might show up. Please try with different hotel property and dates. Please let us know how it goes. Thanks.