UNABLE TO FARE QUOTE

[rineeshn]

The credential we are using are given below, Username Universal API/uAPI1711036797-777f85ef Target branch P7082562

We are getting the below error while doing the LowFareSearchReq. “UNABLE TO FARE QUOTE”.

[vivekjyotipramanik]

Hi rineeshn,

UNABLE TO FAREQUOTE is a valid error and can show up if there is no fare available for the AirSegments requested. This is quite common in PreProduction due to limited Test data. Please try with dates at least 60 days from now and different markets/airlines. Please let us know how it goes. Thanks.

[rineeshn]

Hi vivekjyotipramanik, Even after changing the date we are getting the same error.

[vivekjyotipramanik]

Hi rineeshn,

Please change the Markets as well, Please try with MEL-SYD or DEN-SFO. Please let us know how it goes. Thanks.

[rineeshn]

Hi vivekjyotipramanik, Tried the "Melbourne to Sydney" on "18-May-2018" and getting the same error.

[vivekjyotipramanik]

Hi rineeshn,

Could you please provide the request xml you are using. Thanks.

[rineeshn]

Hi vivekjyotipramanik , This is the xml request.

<?xml version="1.0" encoding="utf-16"?>

REQ.txt

[vivekjyotipramanik]

Hi rineeshn,

Looks like you are trying with MEL-SFO and it is a pretty hard to find fare in PreProduction. Please check with the below updated request. Also, Please add the manualFareAdjustment during Airpricereq. Please let us know how it goes. Thanks.

<?xml version="1.0" encoding="utf-16"?>
<LowFareSearchReq xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" TargetBranch="P7082562">
  <BillingPointOfSaleInfo OriginApplication="UAPI" xmlns="http://www.travelport.com/schema/common_v43_0" />
  <SearchAirLeg xmlns="http://www.travelport.com/schema/air_v43_0">
    <SearchOrigin>
      <Airport Code="MEL" xmlns="http://www.travelport.com/schema/common_v43_0" />
    </SearchOrigin>
    <SearchDestination>
      <Airport Code="SYD" xmlns="http://www.travelport.com/schema/common_v43_0" />
    </SearchDestination>
    <SearchDepTime PreferredTime="2018-05-26" />
    <AirLegModifiers>
      <PreferredCabins>
        <CabinClass Type="Y" xmlns="http://www.travelport.com/schema/common_v43_0" />
      </PreferredCabins>
    </AirLegModifiers>
  </SearchAirLeg>
  <AirSearchModifiers MaxSolutions="25" xmlns="http://www.travelport.com/schema/air_v43_0">
    <PreferredProviders>
      <Provider Code="1G" xmlns="http://www.travelport.com/schema/common_v43_0" />
    </PreferredProviders>
  </AirSearchModifiers>
  <SearchPassenger Code="ADT" BookingTravelerRef="1" xmlns="http://www.travelport.com/schema/common_v43_0" />
  <SearchPassenger Code="CNN" BookingTravelerRef="2" xmlns="http://www.travelport.com/schema/common_v43_0" />
</LowFareSearchReq>

[rineeshn]

Hi vivekjyotipramanik ,

Even after changing the request we are getting the same error. But we are able to get the result while using other 30 day credentials.

<?xml version="1.0" encoding="utf-16"?>

REQ_NEW.txt

[vivekjyotipramanik]

Hi rineeshn,

Please try once without the ManualFareAdjustments. Please let us know how it goes. Thanks.

[rineeshn]

Hi vivekjyotipramanik, Tried without the ManualFareAdjustments and the got the same error, <?xml version="1.0" encoding="utf-16"?>

[vivekjyotipramanik]

Hi rineeshn,

Could you please share your complete credentials to the below email. Thanks.

vivek.pramanik@travelport.com

[rineeshn]

Hi vivekjyotipramanik,

The credentials have been sent to your Email ID.

[vivekjyotipramanik]

Hi rineeshn,

We have received the credentials while we are working on the credentials, Could you please request for a new set of trial credentials. Thanks.