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Travelport / travelport-uapi-tutorial

The travelport-uapi-tutorial is a Java project for Universal API that will help you connect and code a standard workflow including Air and Hotel.
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Getting Error in Air Merchandising Fullfillment Response #622

Open tor-wtag opened 5 years ago

tor-wtag commented 5 years ago

We are currently implementing paid seat reservation using Galileo ( '1G') and faced an issue. As advised by your documentation for air, we tried to book a paid seat (chargeable) with AirMerchandisingFulfillment Flow.

We successfully booked the flight using AirCreateReservation Flow and also can book any free seat with the same flow. Recently, we upgraded our API version to 18.2 which is schema version 46. After the upgrade, we tried to book a paid seat with the same credential used for the AirCreateReservation Flow, we are constantly getting 'User is not authorized.' soap fault in AirMerchandisingFulfillmentResponse. Here is the request AirMerchandisingFullfilmentRS.txt and response AirMerchandisingFullfilmentRQ.txt For your information, form of payment is a credit card and we also tried giving the credit card information in the above request. We booked the flight using AirCreateReservation flow and passed the PNR and other information to book a paid seat by AirMerchandisingRequest.

Please let us know whether the problem is with the credential( but it is fully functioning for all other requests and response) or in our AirMerchandisingFullfillment request. Thank you

vivekjyotipramanik commented 5 years ago

Hi tor-wtag,

Could you please create a support ticket in My.Travelport.com for this issue. Thanks.