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Travelport / travelport-uapi-tutorial

The travelport-uapi-tutorial is a Java project for Universal API that will help you connect and code a standard workflow including Air and Hotel.
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A general marshalling exception occurred while hotelbooking #632

Open shyarakishor opened 5 years ago

shyarakishor commented 5 years ago

Hi Team,

Can you please check our below issue.

we have did Hotel Search and then Hotel Rate and Rules request and then after try to make hotel booking. first 2 request is seems fine but in hotel booking case we are getting "A general marshalling exception occurred" error, not sure whats the wrong in this. we have tried many different way but still getting same.

Username: uAPI6893722647-9bc34a1f Branch: P7101589 Let we know if you need any more detail from our end. thanks

Request XML:

2019-03-09 2019-03-10 1 Response: Server.SystemA general marshalling exception occurred.1201WEBSVCSystemA general marshalling exception occurred.F4C7D5120A0764774089D117F5602F42trace
amansahai1 commented 5 years ago

Were you able to resolve the issue.? We are facing the exact same error

vivekjyotipramanik commented 5 years ago

Hi amansahai1,

Please share the request xml. Thanks.

amansahai1 commented 5 years ago

You can also try with version 46. I have hidden the target branch and put an incorrect CC number on purpose new 46.txt

vivekjyotipramanik commented 5 years ago

Hi amansahai1,

Could you please create the request xml based on the below xml request and let me know how it goes. Thanks.

https://support.travelport.com/webhelp/uapi/Content/SampleWeb/SampleFiles/007-06_1G_HotelBook_Rq.xml

amansahai1 commented 5 years ago

I tried it but the result is still the same Booking_POST.txt Hidden the target branch on purpose

I am also attaching the hotel detail response which i execute before the booking and I am able to get the results. You can verify and see if the values match. Thanks in Advance hotelResponse.txt

vivekjyotipramanik commented 5 years ago

Hi amansahai1,

The only thing I am seeing is the older version of UAPI. Are you getting the same error with latest version of UAPI which is version 48. Could you please create a ticket in My.Travelport.com. As this is a transaction related issue, we will pick up the ticket from My.Travelport.com. Thanks.

salman-elahi93 commented 4 years ago

Hi Vivek,

I'm receiving following exception while executing UniversalRecordCancelReq API: "A general marshalling exception occurred."

This is the request response:

`<?xml version="1.0" encoding="utf-16"?>

` I changed the confidential values in above xml like Target Branch and Universal Record Locator Code.
vivekjyotipramanik commented 4 years ago

Hi,

Could you please try with the below sample request. Thanks.

https://support.travelport.com/webhelp/uapi/uapi.htm#SampleWeb/XMLFiles/1G_Air_Vehicle_Hotel/UR%20Cancel-PASS.txt