Dont Open

[kaiaky]

Describe the bug i have problem after update. I click on .exe and do nothing. Dont launch the program and dont make any error message

The program was working properly until the recent update. I clicked to update and it no longer works. The program does not open and no error message appears

Desktop (please complete the following information):

• OS: Windows 11 Pro 21H2

[Triky313]

Please download the newest version of the tool and retry to start

[kaiaky]

I do this, but dont open…

Question: when i download the newest version, i need delete another? Or i can only extract and substitute?

Em qua., 1 de fev. de 2023 às 15:17, Aaron Schultz @.***> escreveu:

Please download the newest version of the tool and retry to start

— Reply to this email directly, view it on GitHub https://github.com/Triky313/AlbionOnline-StatisticsAnalysis/issues/226#issuecomment-1412586794, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5TRO5UJPZ7EGLITGNGSMFTWVKZFJANCNFSM6AAAAAAUOCD4GA . You are receiving this because you authored the thread.Message ID: @.*** com>

[pavlli]

I have same problem. When I download latest version from web, tool is starting without problems. But then it offers update, and after update it doesn't start again I have Windows 11 Pro 21H2

EDIT: To specify versions, from web is downloaded version 5.14.2 and it's working In app update download version 5.15.8 which doesn't start

[Triky313]

Can you upload the error log file here, it's in the tools folder in the logs directory

[pavlli]

Can you upload the error log file here, it's in the tools folder in the logs directory

Sorry I deleted previous error one, when I copy version from web again. And now, when I click update on version 5.14.2 it doesn't offer update to 5.15.8

[Triky313]

What can also be that the Windows version causes a problem. I think the latest version is Windows 11 22H2, can you install it?

I tested it with Windows 11 Pro 22H2 and it all worked. Tool version 5.15.8 and also 5.16.0

[kaiaky]

Can you upload the error log file here, it's in the tools folder in the logs directory

the last two errors i have:

ERROR 2023-01-28 13:26:18 - [20] message:Device_OnPacketArrival method:Device_OnPacketArrival stacktrace:SharpPcap.LibPcap.LibPcapSafeNativeMethods.pcap_dispatch > SharpPcap.LibPcap.LibPcapSafeNativeMethods.pcap_dispatch > SharpPcap.LibPcap.PcapDevice.PacketHandler > SharpPcap.LibPcap.PcapDevice.SendPacketArrivalEvent > StatisticsAnalysisTool.Network.NetworkManager.Device_OnPacketArrival line: 103 System.ArgumentOutOfRangeException: Value must be non-negative and less than or equal to Int32.MaxValue. (Parameter 'count') at System.Buffer.BlockCopy(Array src, Int32 srcOffset, Array dst, Int32 dstOffset, Int32 count) at PhotonPackageParser.PhotonParser.HandleCommand(Byte[] source, Int32& offset) at PhotonPackageParser.PhotonParser.ReceivePacket(Byte[] payload) at StatisticsAnalysisTool.Network.NetworkManager.Device_OnPacketArrival(Object sender, PacketCapture e) in C:\Users\schul\Documents\GitHub\AlbionOnline-StatisticsAnalysis\src\StatisticsAnalysisTool\Network\NetworkManager.cs:line 123 ERROR 2023-01-29 12:33:31 - [20] message:Device_OnPacketArrival method:Device_OnPacketArrival stacktrace:SharpPcap.LibPcap.LibPcapSafeNativeMethods.pcap_dispatch > SharpPcap.LibPcap.LibPcapSafeNativeMethods.pcap_dispatch > SharpPcap.LibPcap.PcapDevice.PacketHandler > SharpPcap.LibPcap.PcapDevice.SendPacketArrivalEvent > StatisticsAnalysisTool.Network.NetworkManager.Device_OnPacketArrival line: 103 System.ArgumentException: Offset and length were out of bounds for the array or count is greater than the number of elements from index to the end of the source collection. at System.Buffer.BlockCopy(Array src, Int32 srcOffset, Array dst, Int32 dstOffset, Int32 count) at Protocol16.Protocol16Stream.Write(Byte[] buffer, Int32 offset, Int32 count) at PhotonPackageParser.PhotonParser.HandleSendReliable(Byte[] source, Int32& offset, Int32& commandLength) at PhotonPackageParser.PhotonParser.HandleCommand(Byte[] source, Int32& offset) at PhotonPackageParser.PhotonParser.ReceivePacket(Byte[] payload) at StatisticsAnalysisTool.Network.NetworkManager.Device_OnPacketArrival(Object sender, PacketCapture e) in C:\Users\schul\Documents\GitHub\AlbionOnline-StatisticsAnalysis\src\StatisticsAnalysisTool\Network\NetworkManager.cs:line 123

[Triky313]

@kaiaky What version do you have?

[kaiaky]

my windows is updated... Latest version T_T

Em sáb., 4 de fev. de 2023 às 10:36, Aaron Schultz @.***> escreveu:

What version do you have?

— Reply to this email directly, view it on GitHub https://github.com/Triky313/AlbionOnline-StatisticsAnalysis/issues/226#issuecomment-1416769241, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5TRO5WDYQ7YPNYIOA2K5RTWVZSP5ANCNFSM6AAAAAAUOCD4GA . You are receiving this because you authored the thread.Message ID: @.*** com>

[Triky313]

Sorry i mean the tool version.

[kaiaky]

Still not opening! Dont fixed the error T_T