TrogloGeek / prestashop-tggatos-module

TggAtos Module for Prestashop (1.4 to 1.7), ATOS SIPS 6xx payment gateway
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Problem with the module on Prestashop 1.6 #59

Closed pat122 closed 7 years ago

pat122 commented 8 years ago

I have a big problem with the module, since the 18 of august the paiement process seems to work fine but at the end I have this message: capture d ecran 2016-08-26 a 10 11 53

"Payement won't work untill tomorrow"`. Is there anything I can do? I called my Bank and they say the module should be upgraded but I don't see any "upgrade version".

TrogloGeek commented 8 years ago

Hello, either use PrestaShop debug mode or go to this module configuration interface to have more meaningful messages...

pat122 commented 8 years ago

Hi, Thanks for your answer. There are no more messages in the module configuration interface do I Will try Prestashop debug mode.

Le 26 août 2016 à 10:33, Damien VERON notifications@github.com a écrit :

Hello, either use PrestaShop debug mode or go to this module configuration interface to have more meaningful messages...

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

TrogloGeek commented 8 years ago

Did you also checked PrestaShop and PHP logs?

pat122 commented 8 years ago

Yes I dis already and there is nothing there, at least nothing about the module.

Le 26 août 2016 à 11:40, Damien VERON notifications@github.com a écrit :

Did you also checked PrestaShop and PHP logs?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

TrogloGeek commented 8 years ago

When no errors are detected from back office but front office is failing, it is more than often a problem with the transaction ID generator. tggatos_transaction_today MySQL table may not be installed. Please make sure your MySQL server allows creation of MyISAM tables as InnoDB tables cannot handle an autoincrement column on a secondary Primary Key column. MyISAM is needed to generate reliable and multithread safe sequence based on the current day.

pat122 commented 8 years ago

Sorry there are messages in the Prestashops Logs:

"/homez.534/milleetuc/www/modules/tggatos/tggatos.php(644): Error when calling request ATOS binary, exit code was: 126ndebug object: 1 0 0x 0 2013-09-13 16:03:50 2 -- 1 /homez.534/milleetuc/www/modules/tggatos/tggatos.php(644): Error when calling request ATOS binary, exit code was: 11ndebug

Yes I dis already and there is nothing there, at least nothing about the module.

Le 26 août 2016 à 11:40, Damien VERON notifications@github.com a écrit :

Did you also checked PrestaShop and PHP logs?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/TrogloGeek/prestashop-tggatos-module/issues/59#issuecomment-242681867, or mute the thread https://github.com/notifications/unsubscribe-auth/AUQDYchwvflVJi2q4iXvLl52of-q9io-ks5qjrSJgaJpZM4Jt2DF .

TrogloGeek commented 8 years ago

You can easily and quickly check if the problem lays in the sequence generator by using the advanced option from the module to disable the internal sequence generator and let SIPS binary handle it (not a wise choice for production shop as SIPS generator is absolutely not threadsafe, it uses current time in HHMMSS format which lead to errors when multiple users validate their carts at the same second).

TrogloGeek commented 8 years ago

Your log is really old: 2013-09-13 16:03:50, so nothing interesting here.

pat122 commented 8 years ago

Ok I'm going to try that, The log is old I know.

Le 26 août 2016 à 11:53, Damien VERON notifications@github.com a écrit :

You can easily and quickly check if the problem lays in the sequence generator by using the advanced option from the module to disable the internal sequence generator and let SIPS binary handle it (not a wise choice for production shop as SIPS generator is absolutely not threadsafe, it uses current time in HHMMSS format which lead to errors when multiple users validate their carts at the same second).

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

pat122 commented 8 years ago

I tried to let SIPS binary handle the transaction, but the result is the same. I also checked the SQL and didn't find anything significant.

2016-08-26 11:53 GMT+02:00 Damien VERON notifications@github.com:

You can easily and quickly check if the problem lays in the sequence generator by using the advanced option from the module to disable the internal sequence generator and let SIPS binary handle it (not a wise choice for production shop as SIPS generator is absolutely not threadsafe, it uses current time in HHMMSS format which lead to errors when multiple users validate their carts at the same second).

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/TrogloGeek/prestashop-tggatos-module/issues/59#issuecomment-242685470, or mute the thread https://github.com/notifications/unsubscribe-auth/AUQDYeI6y5H-TOEkEZN1WYiNfTxn_NX1ks5qjrevgaJpZM4Jt2DF .

pat122 commented 8 years ago

Would it be any help to delate the module and do a new installation ?

I tried to let SIPS binary handle the transaction, but the result is the same. I also checked the SQL and didn't find anything significant.

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2016-08-26 11:53 GMT+02:00 Damien VERON notifications@github.com:

You can easily and quickly check if the problem lays in the sequence generator by using the advanced option from the module to disable the internal sequence generator and let SIPS binary handle it (not a wise choice for production shop as SIPS generator is absolutely not threadsafe, it uses current time in HHMMSS format which lead to errors when multiple users validate their carts at the same second).

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/TrogloGeek/prestashop-tggatos-module/issues/59#issuecomment-242685470, or mute the thread https://github.com/notifications/unsubscribe-auth/AUQDYeI6y5H-TOEkEZN1WYiNfTxn_NX1ks5qjrevgaJpZM4Jt2DF .

pat122 commented 8 years ago

Hi,

are you still there? Would it help to do a new installation of the module?

Would it be any help to delate the module and do a new installation ?

:

I tried to let SIPS binary handle the transaction, but the result is the same. I also checked the SQL and didn't find anything significant.

2016-08-26 11:53 GMT+02:00 Damien VERON notifications@github.com:

You can easily and quickly check if the problem lays in the sequence generator by using the advanced option from the module to disable the internal sequence generator and let SIPS binary handle it (not a wise choice for production shop as SIPS generator is absolutely not threadsafe, it uses current time in HHMMSS format which lead to errors when multiple users validate their carts at the same second).

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/TrogloGeek/prestashop-tggatos-module/issues/59#issuecomment-242685470, or mute the thread https://github.com/notifications/unsubscribe-auth/AUQDYeI6y5H-TOEkEZN1WYiNfTxn_NX1ks5qjrevgaJpZM4Jt2DF .

TrogloGeek commented 8 years ago

It would help if you broke anything in it. Did you at least check your version is not obsolete? You did not say which version you are using. Also, when you respond via email please delete your signature which pollute this thread and make it difficult to read. What did the module say in front office when using debug mode?

pat122 commented 8 years ago

Prestashop system says the version is ok, but who know's? Version is 3.0.1. Is that ok?

Signature is disabled, the module in front office give the same message in debug mode: "Payement will not work untill tomorow "

2016-08-26 17:23 GMT+02:00 Damien VERON notifications@github.com:

It would help if you broke anything in it. Did you at least check your version is not obsolete? You did not say which version you are using. Also, when you respond via email please delete your signature which pollute this thread and make it difficult to read. What did the module say in front office when using debug mode?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/TrogloGeek/prestashop-tggatos-module/issues/59#issuecomment-242766114, or mute the thread https://github.com/notifications/unsubscribe-auth/AUQDYXyR4mBva2Cf_5ArBoaV9BZUnbDLks5qjwTggaJpZM4Jt2DF .

TrogloGeek commented 8 years ago

Your version is about 3 years old! As you can see on this repository history and default branch, current version is 4.1.1 (4.1.2 being staged on branch RC_4.1.2). Please consider updating before opening an issue on a release that old, when you sign with your agency name, its reputation is at stake. It probably won't fix your problem, unless you had corrupted some file recently, but at least we won't be discussing about a code that old, I'd like to avoid checking all 35 commits separating current version from the 3.0.1 to remember what changed since if I can avoid it.

Did you also enabled the module debug options?

image

pat122 commented 8 years ago

Thanks for puting that into the light. where can I download a recent version?

Le 26 août 2016 à 19:53, Damien VERON notifications@github.com a écrit :

Your version is about 3 years old! As you can see on this repository history and default branch, current version is 4.1.1 (4.1.2 being staged on branch RC_4.1.2). Please consider updating before opening an issue on a release that old, when you sign with your agency name, its reputation is at stake. It probably won't fix your problem, unless you had corrupted some file recently, but at least we won't be discussing about a code that old, I'd like to avoid checking all 35 commits separating current version from the 3.0.1 to remember what changed since if I can avoid it.

Did you also enabled the module debug options?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

pat122 commented 8 years ago

By the way, sorry for your time, Prestashop didn't say anything about updating this module!

Le 26 août 2016 à 19:53, Damien VERON notifications@github.com a écrit :

Your version is about 3 years old! As you can see on this repository history and default branch, current version is 4.1.1 (4.1.2 being staged on branch RC_4.1.2). Please consider updating before opening an issue on a release that old, when you sign with your agency name, its reputation is at stake. It probably won't fix your problem, unless you had corrupted some file recently, but at least we won't be discussing about a code that old, I'd like to avoid checking all 35 commits separating current version from the 3.0.1 to remember what changed since if I can avoid it.

Did you also enabled the module debug options?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

TrogloGeek commented 8 years ago

PrestaShop will only warn you about updates from the Addons store, not from 3rd party modules. Git will.

To download the recent version clone the repository and follow https://github.com/TrogloGeek/prestashop-tggatos-module#installation-differences-with-a-simple-prestashop-module

pat122 commented 8 years ago

Ok Thanks, I'll do that in the morning ( it's 22h in the evening now here)

Le 26 août 2016 à 22:06, Damien VERON notifications@github.com a écrit :

PrestaShop will only warn you about updates from the Addons store, not from 3rd party modules. Git will.

To download the recent version clone the repository and follow https://github.com/TrogloGeek/prestashop-tggatos-module#installation-differences-with-a-simple-prestashop-module

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

pat122 commented 8 years ago

Bonjour,

Je n'avais pas réalisé que nous pouvions parler français :) Merci pour votre aide, j'explore le blog en long et en large mais ne trouve pas de lien pour télécharger la mise à jour ...

TrogloGeek commented 8 years ago

I prefer communications here to be in English so more people have access to the knowledge base as there is a notable amount of technicians working with this module who are not at ease with French (mostly from Eastern Europe, India and North Africa).

The blog is obsolete, I don't use it anymore to release the module as it is really time consuming and I already spend a lot of time on this project support, maintenance and enhancement.

As said before, to get the last version of the module, use GIT to clone it from this GitHub repository. There are many documentations for beginners lying around to learn how to use GIT. Anyway to maintain a PrestaShop you really should be at ease with GIT, being the VCS used by PrestaShop.

SIPS gateway requires advanced technical skills regarding hosting environment due to the use of binaries as encryption handler, and a payment gateway is really something to take great care about. A security hole could lead to payments being hijacked. When messing with monetic systems you have legal responsibilities, you should probably pass on this task to a more experienced co-worker.

pat122 commented 8 years ago

So, in simple words there is No update available ...

Le 27 août 2016 à 11:42, Damien VERON notifications@github.com a écrit :

I prefer communications here to be in English so more people have access to the knowledge base as there is a notable amount of technicians working with this module who are not at ease with French (mostly from Eastern Europe, India and North Africa).

The blog is obsolete, I don't use it anymore to release the module as it is really time consuming and I already spend a lot of time on this project support, maintenance and enhancement.

As said before, to get the last version of the module, use GIT to clone it from this GitHub repository. There are many documentations for beginners lying around to learn how to use GIT. Anyway to maintain a PrestaShop you really should be at ease with GIT, being the VCS used by PrestaShop.

SIPS gateway requires advanced technical skills regarding hosting environment due to the use of binaries as encryption handler, and a payment gateway is really something to take great care about. A security hole could lead to payments being hijacked. When messing with monetic systems you have legal responsibilities, you should probably pass on this task to a more experienced co-worker.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

TrogloGeek commented 8 years ago

For the 3rd time, YES there are updates 4.1.1 and 4.1.2 available here on this specific repository. Use GIT to update.