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TrogloGeek / prestashop-tggatos-module

TggAtos Module for Prestashop (1.4 to 1.7), ATOS SIPS 6xx payment gateway
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Order randomly created after payment #66

Closed charlesthk closed 6 years ago

charlesthk commented 7 years ago

Hello,

we are using your (perfect) module to handle payments on our website in production and we have an issue : the orders are not always created after the payment is made.

Many thanks.

Regarding the emergency of this issue, can you have a look at our website (paid service of course) ? Thanks

TrogloGeek commented 7 years ago

Hello, I apologize for answering late,

this is probably a timeout or a fatal error during the processing of PrestaShop's order hooks.

If you are still in need for help troubleshooting, you can contact me using the following email address: troglogeek@capillotracteur.fr