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Trustroots / trustroots

Travellers' community for sharing, hosting and getting people together.
https://www.trustroots.org
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Spam in the zendesk queue #2684

Closed chmac closed 4 months ago

chmac commented 4 months ago

We were getting fairly regular spam in the zendesk inbox, which in turn was generating email notifications.

I talked to zendesk support, and enabled a setting that requires authentication to be able to post to the "create a ticket" API. This was how the spam was coming in, and as we don't need the feature, it should stop the spam without impacting users. I've also tested and tickets via the contact form at www.trustroots.org/support still work.

chmac commented 4 months ago

Posted this just to record what happened, will close it now.