TryQuiet / quiet

A private, p2p alternative to Slack and Discord built on Tor & IPFS
https://www.tryquiet.org
GNU General Public License v3.0
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User can't start Quiet on Windows 10 tablet and Windows 11 #2409

Open holmesworcester opened 7 months ago

holmesworcester commented 7 months ago

A user is unable to start Windows on some versions of Windows:

https://play.google.com/console/u/0/developers/4905618778695894824/app/4972172579599401426/user-feedback/review-details?reviewId=92a5d299-9cd8-4043-bd61-469511f39454&corpus=PUBLIC_REVIEWS

"Installs on Windows 10 without problems, with 11 windows there is already a problem at startup. Windows 10 rank 32 on the tablet, the application does not start. On a phone running Android 9, the invitation link also refused to launch. The idea is great, someday this application will connect the people of the continents, at the moment it is recommended for enthusiasts."

holmesworcester commented 7 months ago

@kingalg can you try to reproduce these?

kingalg commented 7 months ago

@holmesworcester, as for Windows, I would need some additional info - I'm testing on Windows 11, and surprisingly, there are really not a lot of problems with it recently, so I can't reproduce it. However, it looks like this user is using a Windows tablet, and I don't have experience with how Quiet works with this combination. As this is a comment to the Play Store version, I'm also unsure if the user downloaded Quiet for Windows or Android version of Quiet (officially, Microsoft hasn't supported Google Play on their tablets since 2021, but the user can have an old version or do some creative things to make it work).

As for Android 9... It's been unsupported since January 2022 (have a look at the supporter systems list that I've prepared: https://docs.google.com/document/d/130KMi4cKsJfiAdMmEvhpzwVkKKiSHRXWgWdUSkNyyek/edit?usp=sharing). In this case, I would suggest that the user try with any supported Android version and if there are still some issues, I'll gladly investigate.