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Tuetuopay / tunnelblick

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Adding profiles won't work if "check my external IP" is disabled #255

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1. Upon installation, disable the option to check external IP by connecting to 
tunnelblick.net
2. Attempt to install a .ovpn profile by double clicking it. 

What is the expected output?
It will install the profile as usual.

What do you see instead?
Nothing happen at all instead of that fancy OS X animation.
Instead if I go and enable that option again, everything will install as usual.

What version of Tunnelblick are you using? On what version of OS X?
3.4.1 (Build 4054)
OS: Mac OS X 10.10
HW: MBP 13" Mid-2010

Please provide any additional information below. Please include your
configuration file and the contents of the OpenVPN Log window (including
the first few lines with version information), but remember to remove any
sensitive information such as IP addresses.

Original issue reported on code.google.com by isaack...@isaackwan.com on 15 Nov 2014 at 3:46

GoogleCodeExporter commented 9 years ago 
I cannot reproduce this problem. I do not think it has anything to do with 
checking that option.

I am puzzled, though, by your reference to "fancy OS X animation" -- there 
isn't any animation when you install a configuration. When you double-click, a 
small dialog window should appear and ask if you want to install the 
configuration for yourself only or for all users of the computer. Click on a 
button to indicate your choice, and then you should get a small window saying 
that the installation succeeded.

My guess is that the reason that the .ovpn did not install the first time was 
because you had one of Tunnelblick's dialog windows open. When a dialog window 
is open (such as the window asking if you want to have Tunnelblick check for IP 
address changes), Tunnelblick will not install configurations until you have 
closed the window, usually by clicking a button to indicate your choice. 
(Tunnelblick should always respond normally -- including installing 
configurations by double-clicking them -- if you have the "VPN Details…" 
window open because that window is not a "dialog" window.)

I will leave this issue as "New" for a few days so you can provide more 
information. For example, if you un-check the "" checkbox, can you no longer 
install configurations by double-clicking them?

Original comment by jkbull...@gmail.com on 15 Nov 2014 at 11:33

GoogleCodeExporter commented 9 years ago 
My attempt to reproduce the issue after disabling that flag failed. It seems to 
be inline with what you are saying.

However, may I know if there is a way to remove any profiles / configurations 
left behind the software? I want to do that because I wanted to make sure that, 
for example, the glitch only affects new installations.

By "fancy OS X animation" I was referring to Finder.app's opening animation -- 
sorry if that confused you. After double-clicking I was asked to confirm that I 
wish to open tunnelblick, a program that I downloaded online. I also noted that 
the prompt appeared repeatedly, i.e. still appears after multiple opening 
attempts and clicking accept.

Thanks for your help in advance!

-Isaac

Original comment by isaack...@isaackwan.com on 15 Nov 2014 at 3:27

GoogleCodeExporter commented 9 years ago 
You can remove configurations by selecting them on the list on the left side of 
the "VPN Details…" window, then clicking the little minus sign ("-") 
underneath the list (it is between the plus sign ("+") and the "gear" symbol.

Did you install Tunnelblick by double-clicking the Tunnelblick icon on the disk 
image that you downloaded? That's how it should be installed. You'll be asked 
if it is OK to open a program that you downloaded online, then you will be 
asked for your username/password to install Tunnelblick. After that, you can 
eject the disk image, which you can Trash if you want (you could always 
download it again if necessary).

After installing Tunnelblick, you should launch it by double-clicking 
Tunnelblick in /Applications -- if you double-click the icon in the disk image 
you will be installing it again.

Note: If Tunnelblick is running when you logout, restart, or shut down your 
computer, it will be launched when you next log in, so most people just let it 
run all the time (with or without a VPN being connected).

Original comment by jkbull...@gmail.com on 15 Nov 2014 at 3:38

GoogleCodeExporter commented 9 years ago

Original comment by jkbull...@gmail.com on 18 Nov 2014 at 2:05