Error Logging in

[nanamizono]

So I just installed PlaystationDiscord and I tried to log in with my account and I got this error

What am I supposed to do?

[AsmodeusShadows]

I am having the same issue and I noticed after trying to log in the program itself has a messed up image, I also just downloaded and installed it as well.

[Jaynator495]

I'm also having this problem...

[AngryKiller]

Update to version 3.1.1: https://github.com/Tustin/PlayStationDiscord/releases/tag/v3.1.1

[jupys]

Update to version 3.1.1: https://github.com/Tustin/PlayStationDiscord/releases/tag/v3.1.1

Nope. Doesn't work. This issue was created after 3.1.1 was released too.

[AngryKiller]

Update to version 3.1.1: https://github.com/Tustin/PlayStationDiscord/releases/tag/v3.1.1

Nope. Doesn't work. This issue was created after 3.1.1 was released too.

I first had the issue because I downloaded version 3.1.0 (the one linked on the official website), and updating to 3.1.1 fixed it for me, it's weird that you still have this issue

[Tustin]

This is caused by Akamai's anti-bot protection. I thought I had fixed this in the latest update, but for some reason it's not working for everyone. I don't really have any clue what is triggering it and I don't really have a lot of free time to try to figure it out.

[YouGotHitByGunner]

I have the same issue. Edit: After a few retries, it started working.

[Dawg-z]

Hope the issue can get fixed soon!

[darnelldibbles-zz]

Having same issue on Mac as well

[BriluZz]

hello i still have this bug. will be settled in the future? or is there a technique to log in?

[Rin-Okumura]

Having the same exact issue on Windows 10. Hopefully Tustin will find a way to fix it eventually.

[Rin-Okumura]

It works now.

[Rin-Okumura]

Now it doesn't work again. It's weird.

[Kiznel]

Uninstall, then delete PlayStationDiscord directory from AppData\Roaming.

Should work (at least temporarily) after reinstalling 3.1.1

[Tustin]

I've also heard some success with using 3.0.2 (no idea why; I didn't change any code in the login window between that update and 3.1.0). You can try that and see if the login works. It shouldn't auto update until you actually login but once you logged in you should stay logged in for a long time unless you delete the program cache.

[KrazeOooga]

someone link 3.0.2 download plz

[bkt7396]

@KrazeOooga https://github.com/Tustin/PlayStationDiscord/releases/tag/3.0.2

3.0.2 is working for me, although it has an "auto update failed" I was still able to authenticate and login

[KrazeOooga]

@bkt7396 Thanks!! working

[Cyan101]

Any word on why this hasn't been working? Happy to try PR and fix if I get pointed in the right dircetion

3.0.2 lets me login but doesnt show in discord

[Rabio1]

Any word on why this hasn't been working? Happy to try PR and fix if I get pointed in the right dircetion

3.0.2 lets me login but doesnt show in discord

this worked for me gj finding this

[Gamewizard]

I have been having the same issue under Linux. Can't login to my PSN account.

[zeina99]

I have the same problem

[ohhsodead]

@Gamewizard From trying another app that uses the same method for login as this, it also has the exact same error. I guess something is wrong with PS servers for now, and maybe will be fixed soon?

[Gamewizard]

@ohhsodead This was what I initially suspected until I signed in through my browser fine. Even tried a different browser from my normal one to verify a cached cookie was not allowing me to still sign in while there where other issues going on but I singed in fine in the other browser when I was trying to get this up and running.

[Tustin]

I pushed a new version that downgrades Electron to the version I used in PlayStationDiscord 3.0.2 and below (which seemed to have some success for people). Please try it and let me know if you can login 😄. https://github.com/Tustin/PlayStationDiscord/releases/tag/v3.1.2

[Rin-Okumura]

I pushed a new version that downgrades Electron to the version I used in PlayStationDiscord 3.0.2 and below (which seemed to have some success for people). Please try it and let me know if you can login 😄. https://github.com/Tustin/PlayStationDiscord/releases/tag/v3.1.2

Thanks, man. It works fine for now. I'll keep you informed.

[Diamond-10]

So the 3.1.2 version works for me on Windows, but not on Mac.

[shadowfreak16]

I pushed a new version that downgrades Electron to the version I used in PlayStationDiscord 3.0.2 and below (which seemed to have some success for people). Please try it and let me know if you can login 😄. https://github.com/Tustin/PlayStationDiscord/releases/tag/v3.1.2

Hello. Sorry, it didn't work for my Mac :<

[zeina99]

So the 3.1.2 version works for me on Windows, but not on Mac.

I tried it on my mac, and it works just fine.

[zeina99]

ok nevermind, for some reason i was logged out and logging in doesn't work anymore

[Rin-Okumura]

I pushed a new version that downgrades Electron to the version I used in PlayStationDiscord 3.0.2 and below (which seemed to have some success for people). Please try it and let me know if you can login 😄. https://github.com/Tustin/PlayStationDiscord/releases/tag/v3.1.2

Hey man. 2 weeks later and still no problem. Works perfectly. Thank you.

[Acorn9443]

Still getting a server issue signing in with v3.1.2 on MacOS

https://imgur.com/Ck5b7jb

[ninoM]

Also still getting this on 3.1.2 on Windows 10.

[kamiqaze]

on mac 10.13.6. the latest release is not working for me, either. even tried older releases, no luck.

edit: surprisingly, it logs in fine when i tried it on a windows desktop. but refuses to connect to discord there.

[kcmsm]

Hello! (first of all, english is not my first language so I apologize for any mistakes...)

Some people were also facing login problems on the official PS4 Remote Play program on Windows and the trick that solved the issue was to change the url on the login page from "https://id.sonyentertainmentnetwork.com/signin/" to "https://my.account.sony.com/central/signin/". Could this maybe fix this issue on PlaystationDiscord too?

I was using the 3.0.2 version just fine but my account logged out and now I can't login on any version anymore.

[Tustin]

@juyeonies Not having much luck with your new link. It just says "An error has occurred." when I open the page.

[MsMystic]

I get the same error too (using a Mac), tried to download the older version as well didn't work. Hope that there is going to be a fix soon...

[Russkingking]

I'm having this issue with the newest version, I want to use the new version so I can have the PS5 support.

[CharTex]

Can confirm this issue is still occurring on the latest release. (3.2.0)

[CharTex]

Alright, Maybe have found the cause of the issue and a temporary solution.

By changing the required electron version in the package.json to 6.0.0 then rebuilding the software using the given instructions, I was able to login successfully. The software seems to work perfectly fine after doing this as well.

Logging in once with this newly compiled version will cause the official release (with the ps5 support) to work fine too.

So I think it is definitely something to do with later Electron versions. It is very odd, especially as the software worked fine on my machine before I re-installed my operating system.

Just thought I should document this in-case anybody else wants to give it a try.

[joshlopes]

For whatever is worthy i get this issue when attempting to login in the last version (3.2.0) and 3.1.2 on MAC

[joshlopes]

Oh i see this library uses an hacked listened URL from the official app, the link: https://ca.account.sony.com/api/authz/v3/oauth/authorize?response_type=code&app_context=inapp_ios&device_profile=mobile&extraQueryParams=%7B%0A%20%20%20%20PlatformPrivacyWs1%20%3D%20minimal%3B%0A%7D&token_format=jwt&access_type=offline&scope=psn%3Amobile.v1%20psn%3Aclientapp&service_entity=urn%3Aservice-entity%3Apsn&ui=pr&smcid=psapp%253Asettings-entrance&darkmode=true&redirect_uri=com.playstation.PlayStationApp%3A%2F%2Fredirect&support_scheme=sneiprls&client_id=ac8d161a-d966-4728-b0ea-ffec22f69edc&duid=0000000d0004008088347AA0C79542D3B656EBB51CE3EBE1&device_base_font_size=10&elements_visibility=no_aclink&service_logo=ps

Is not working anymore, you will need to grab the new one :)

EDIT:

Changing the URL to https://my.account.sony.com/central/signin/?response_type=code&app_context=inapp_ios&device_profile=mobile&extraQueryParams=%7B%0A%20%20%20%20PlatformPrivacyWs1%20%3D%20minimal%3B%0A%7D&token_format=jwt&access_type=offline&scope=psn%3Amobile.v1%20psn%3Aclientapp&service_entity=urn%3Aservice-entity%3Apsn&ui=pr&smcid=psapp%253Asettings-entrance&darkmode=true&redirect_uri=com.playstation.PlayStationApp%3A%2F%2Fredirect&support_scheme=sneiprls&client_id=ac8d161a-d966-4728-b0ea-ffec22f69edc&duid=0000000d0004008088347AA0C79542D3B656EBB51CE3EBE1&device_base_font_size=10&elements_visibility=no_aclink&service_logo=ps&auth_ver=v3&error=login_required&error_code=4165&error_description=User+is+not+authenticated&no_captcha=true&cid=4b45daf7-3bc2-4805-ba4f-c08e00846a24#/signin/ca?entry=ca

Made it work till here:

EDIT 2: 3.0.2 worked for me too i was able to login on MAC

@Tustin sorry for the ping, but wouldn't this information help pin point what the problem is ? Should be a quick fix for you i would imagine.

[Tustin]

@joshlopes That first URL you linked is new actually. They started using it for the login in the new mobile app a few months ago. The login issue described here really has nothing to do with what login endpoint you use. Sony utilizes anti-bot scripts made by Akamai, which seems to be very strict and for some reason will give false-positives that result in this error. You can Google that specific error message to see normal PlayStation users getting that error in a regular browser.

I've tried many things to circumvent it but it honestly just seems random. I've had times where the login works fine for me and other times I'll get that error too. I think the only solution is to hope that Sony either removes those scripts or tones them down a bit so they aren't as aggressive.

[joshlopes]

@Tustin thank you, if we use the auth v2 from 3.0.2 would that not work with what we currently have? Do we need the new "stuff" from oauth v3? Because the scripts and anti bot scripts you mention seem to not exist in v2, i can login just fine.

EDIT: Just said that, and tried to login again and this time it worked. Weird!

[SpencerFerret]

I can get it to sign in on 3.1.2 but as soon as I update it says I need to refresh my authorization tokens. I've tried quite a few time hoping to get that one lucky time it works, but now I give up

[Verequies]

For me the latest commit doesn't compile however the previous commit works. I can change the required electron version to 8.5.5 and I am able to logon and everything works successfully on Linux :D