The fees or discounts are not charged when the 'Pay for this order' or 'Customer payment page' link is clicked. The payment gateway fees or discount is set at the product level. #245
[X] I have carried out troubleshooting steps and I believe I have found a bug.
[X] I have searched for similar bugs in both open and closed issues and cannot find a duplicate.
Describe the bug
The fees or discounts are not charged when the 'Pay for this order' or 'Customer payment page' link is clicked. The payment gateway fees or discount is set at the product level.
Tested with WooCommerce 9.1.4, PGBF lite 2.13.0
The fees and discounts are charged correctly if those are set at the global level.
Steps to reproduce
Enable the 'Payment gateways fees and discounts on per product basis' checkbox within the Payment Gateway Based Fees and Discounts->General
Now, don't enable any checkbox for any payment gateway at the global level.
Visit the product and enable the discount for the 'Direct bank transfer' payment method.
Set 'Fee Type' to 'Percent' and 'Fee value' to -10.
Try to place a manual order by selecting this product and clicking on the 'Send order details to customer' button.
Customer shall receive the 'Details of the order' email with the 'Pay for this order' link.
When visiting that link, and selecting the 'Direct bank transfer' payment method, the discount is not applied.
Also, if the 'Customer payment page' link is present in the Edit order page is clicked, and selecting the 'Direct bank transfer' payment method, the discount is not applied.
The fees or discounts should be charged even when those are set at the product level and when 'Pay for this order' or 'Customer payment page' links are clicked.
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
Active Plugins (7)
Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.13.0
WooCommerce Stripe Gateway: by WooCommerce – 8.5.2
WooCommerce Legacy REST API: by WooCommerce – 1.0.4
WooCommerce: by Automattic – 9.1.4
WP Crontrol: by John Blackbourn – 1.17.0
WP Mail SMTP: by WP Mail SMTP – 4.1.0
WP phpMyAdmin: by Puvox.software – 5.2.1.13
Inactive Plugins (95)
Advanced Product Fields add-on: ACF integration: by StudioWombat – 1.0.1
Advanced Product Fields add-on: Image Upload: by StudioWombat – 1.1.3
Advanced Product Fields add-on: layered images: by StudioWombat – 1.3.2
Advanced Product Fields add-on: Live Content Preview: by StudioWombat – 2.2
Advanced Product Fields add-on: lookup tables: by Maarten B – 1.0.5
Advanced Product Fields add-on: URL integration: by StudioWombat – 1.0.3
Advanced Product Fields Extended for WooCommerce: by StudioWombat – 2.7.3
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2
Alma - Pay in installments or later for WooCommerce: by Alma – 5.2.1
Arconix Shortcodes: by Tyche Softwares – 2.1.11
Avada Builder: by ThemeFusion – 3.11.2
Avada Builder: by ThemeFusion – 3.2.1
Avada Core: by ThemeFusion – 5.11.2
Booking & Appointment Plugin for WooCommerce: by Tyche Softwares – 6.5.0
Call for Price for WooCommerce: by Tyche Softwares – 3.6.0
Call for Price for WooCommerce Pro: by Tyche Softwares – 3.5.0
Code Snippets: by Code Snippets Pro – 3.6.5.1
Currency per Product for WooCommerce: by Tyche Softwares – 1.7.0
Currency per Product for WooCommerce Pro: by Tyche Softwares – 1.10.1
Delivery Date Reminders: by Your Name – 1.0
Deposits For WooCommerce: by Tyche Softwares – 3.0.0
Discount Rules Core: by Flycart – 2.6.3
Email Log: by Sudar – 2.4.9
Fast WooCredit Pro: by FastFlow – 1.4.13
FOX - Currency Switcher Professional for WooCommerce: by realmag777 – 1.4.1.9
GenerateBlocks: by Tom Usborne – 1.8.3
GenerateBlocks Pro: by Tom Usborne – 1.6.0
Germanized for WooCommerce: by vendidero – 3.17.0
Germanized for WooCommerce Pro: by vendidero – 3.10.3
Google Listings and Ads: by WooCommerce – 2.6.4
GP Premium: by Tom Usborne – 2.3.2
Gravity Forms: by Gravity Forms – 2.8.1
Gravity Forms Stripe Add-On: by Gravity Forms – 5.1.1
Hello Dolly: by Matt Mullenweg – 1.7.2
Jetpack: by Automattic – 13.2.2
Klarna Payments for WooCommerce: by klarna – 3.4.1
Language Switcher for Transposh: by Marco Gasi – 1.7.0
Loco Translate: by Tim Whitlock – 2.6.9
MailPoet: by MailPoet – 4.48.0
Malcure Malware Scanner & Security Hardening: by Malcure – 14.1
Marketplace Integration for Booking & Appointment plugin: by Tyche Softwares – 1.3.0
Minimum and Maximum Quantity for WooCommerce: by theDotstore – 1.1.1
Multiple Time Slot Addon: by Tyche Softwares – 2.8
Neuralab WooCommerce WSPay Payment Gateway: by Neuralab – 0.9.4
Nexi XPay: by Nexi SpA – 7.3.1
One Stop Shop for WooCommerce: by vendidero – 1.6.2
Order Delivery Date for WooCommerce (Lite version): by Tyche Softwares – 3.21.1
Order Delivery Date Pro for WooCommerce: by Tyche Softwares – 10.10.0
OTGS Installer: by OnTheGoSystems – 3.0.4
Outlook Calendar Sync: by Tyche Softwares – 1.2.0
Partial Deposits Addon: by Tyche Softwares – 3.2
Payment Gateway Based Fees and Discounts for WooCommerce Pro: by Tyche Softwares – 2.13.0
Payment Plugins for Stripe WooCommerce: by Payment Plugins
support@paymentplugins.com – 3.3.71
Pinterest for WooCommerce: by WooCommerce – 1.3.23 (update to version 1.3.25 is available)
Polylang for WooCommerce: by WP SYNTEX – 1.8
Polylang Pro: by WP SYNTEX – 3.4.3
POS Addon for WooCommerce Booking & Appointment Plugin: by Tyche Softwares – 1.0
Prevent Customers To Cancel WooCommerce Orders: by Tyche Softwares – 1.2
Printable Tickets Addon: by Tyche Softwares – 1.10
Product Filter for WooCommerce: by XforWooCommerce – 9.0.3
Product Input Fields for WooCommerce: by Tyche Softwares – 1.8.2
Product Input Fields for WooCommerce Pro: by Tyche Softwares – 2.9.1
Query Monitor: by John Blackbourn – 3.16.2
Recurring Bookings Addon for Bookings and Appointment plugin: by Tyche Softwares – 2.2
Rental System Addon: by Tyche Softwares – 2.2
Reset Roles and Capabilities: by Francesco Taurino – 2.7
Seasonal Pricing Addon: by Tyche Softwares – 3.2.0
Side Cart WooCommerce: by XootiX – 2.4.9
Simple Membership Form Builder: by wp.insider – 5.0.4
Simple Sales Tax: by TaxCloud – 8.0.16
Time Slot Note for Booking & Appointment Plugin for WooCommerce: by Tyche Softwares – 1.0
Ultimate WooCommerce Auction Pro: by Nitesh Singh – 1.4.7
User Role Editor: by Vladimir Garagulya – 4.64.2
WC Share Cart URL: by Krzysztof Piątkowski – 1.1.1
WooCommerce Bookings: by WooCommerce – 2.1.1 (update to version 2.1.5 is available)
WooCommerce Composite Products: by WooCommerce – 8.10.0 (update to version 10.0.1 is available)
WooCommerce Gravity Forms Product Add-Ons: by Element Stark – 3.5.4 (update to version 3.6.3 is available)
WooCommerce Measurement Price Calculator: by SkyVerge – 3.22.0 (update to version 3.23.5 is available)
WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.3.5
WooCommerce PayPal Payments: by WooCommerce – 2.7.1 (update to version 2.8.2 is available)
WooCommerce Product Add-ons: by WooCommerce – 6.4.6 (update to version 7.0.1 is available)
WooCommerce Product Bundles: by WooCommerce – 6.18.5 (update to version 8.0.1 is available)
WooCommerce Table Rate Shipping: by WooCommerce – 3.2.1 (update to version 3.3.0 is available)
Woo Discount Rules PRO 2.0: by Flycart – 2.6.1
WooPayments: by Automattic – 7.3.0 (update to version 8.0.2 is available)
Woo Subscriptions: by WooCommerce – 5.5.0 (update to version 6.5.0 is available)
WPC Composite Products for WooCommerce: by WPClever – 7.3.0
WPC Product Bundles for WooCommerce (Premium): by WPClever – 7.3.9
WP File Manager: by mndpsingh287 – 7.2.10
WPML Multilingual CMS: by OnTheGoSystems – 4.6.3
WPML String Translation: by OnTheGoSystems – 3.2.5
WP Rocket: by WP Media – 3.11.4
WP Rocket LoadCSS: by Ensemble Group – 1.5
YITH WooCommerce Gift Cards Premium: by YITH – 4.2.0
Zapier for WordPress: by Zapier – 1.0.6
Shop base: #7 - /shop/
Cart: #8 - /cart/ - Contains the [woocommerce_cart] shortcode
Checkout: #9 - /checkout/ - Contains the [woocommerce_checkout] shortcode
My account: #10 - /my-account/
Terms and conditions: ❌ Page not set
Theme
Name: Storefront
Version: 4.5.5 (update to version 4.6.0 is available)
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
Prerequisites
Describe the bug
The fees or discounts are not charged when the 'Pay for this order' or 'Customer payment page' link is clicked. The payment gateway fees or discount is set at the product level.
Tested with WooCommerce 9.1.4, PGBF lite 2.13.0
The fees and discounts are charged correctly if those are set at the global level.
Steps to reproduce
https://github.com/user-attachments/assets/f3e9d73a-9484-4bde-87b9-878ec26a7020
https://github.com/user-attachments/assets/e0ac46fc-efc0-4328-b58a-cff17ec53054
Expected behavior
The fees or discounts should be charged even when those are set at the product level and when 'Pay for this order' or 'Customer payment page' links are clicked.
WordPress Environment
`
WordPress Environment
WordPress address (URL): https://team-sandbox.tychesoftwares.com/komal Site address (URL): https://team-sandbox.tychesoftwares.com/komal WC Version: 9.1.4 Legacy REST API Package Version: ✔ 1.0.4 Action Scheduler Version: ✔ 3.7.4 Log Directory Writable: ✔ WP Version: 6.6.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: –
Server Environment
Server Info: Apache PHP Version: 8.2.15 PHP Post Max Size: 10 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.68.0 OpenSSL/1.1.1f
SUHOSIN Installed: – MySQL Version: 8.0.36-0ubuntu0.20.04.1 Max Upload Size: 10 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔
Database
WC Database Version: 9.1.4 WC Database Prefix: wp_ Total Database Size: 60.36MB Database Data Size: 45.29MB Database Index Size: 15.07MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.13MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.84MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.09MB + Index: 0.09MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_abandoned_cart_aelia_currency: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ac_abandoned_cart_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ac_atc_rules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ac_connector_sync: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ac_guest_abandoned_cart_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ac_link_clicked_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ac_notification_templates: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wp_ac_opened_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ac_sent_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ac_statistics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ac_tiny_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 1.28MB + Index: 0.45MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.38MB + Index: 0.23MB + Engine InnoDB wp_bkap_api_zapier_log: Data: 0.20MB + Index: 0.00MB + Engine InnoDB wp_booking_history: Data: 1.50MB + Index: 0.00MB + Engine InnoDB wp_booking_item_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_booking_order_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_booking_seasonal_pricing: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.30MB + Index: 0.34MB + Engine InnoDB wp_dfw_deposits_payment_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_dfw_deposits_payment_plans_schedule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_email_log: Data: 0.14MB + Index: 0.00MB + Engine InnoDB wp_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gf_addon_payment_callback: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gf_addon_payment_transaction: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_icl_background_task: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_icl_languages_translations: Data: 0.20MB + Index: 0.17MB + Engine InnoDB wp_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_icl_mo_files_domains: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_icl_string_positions: Data: 0.11MB + Index: 0.02MB + Engine InnoDB wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_icl_string_translations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_icl_strings: Data: 0.20MB + Index: 0.22MB + Engine InnoDB wp_icl_translate: Data: 0.30MB + Index: 0.11MB + Engine InnoDB wp_icl_translate_job: Data: 0.09MB + Index: 0.05MB + Engine InnoDB wp_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_icl_translation_status: Data: 1.52MB + Index: 0.02MB + Engine InnoDB wp_icl_translations: Data: 0.11MB + Index: 0.38MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.16MB + Engine InnoDB wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 24.03MB + Index: 0.33MB + Engine InnoDB wp_postmeta: Data: 5.16MB + Index: 4.47MB + Engine InnoDB wp_posts: Data: 0.45MB + Index: 0.27MB + Engine InnoDB wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_storeabill_document_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_storeabill_document_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_storeabill_document_noticemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_storeabill_document_notices: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_storeabill_documentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_storeabill_documents: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_storeabill_journals: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_swpm_form_builder_custom: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_swpm_form_builder_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_swpm_form_builder_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_bookings_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_addresses: Data: 0.17MB + Index: 0.28MB + Engine InnoDB wp_wc_order_bundle_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_order_composite_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_operational_data: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.13MB + Index: 0.16MB + Engine InnoDB wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_orders: Data: 0.27MB + Index: 0.36MB + Engine InnoDB wp_wc_orders_meta: Data: 0.44MB + Index: 0.91MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.14MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woo_ua_auction_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_dhl_im_product_services: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_dhl_im_products: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_packaging: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_gzd_packagingmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_shipment_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_shipment_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_gzd_shipment_labelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_shipment_labels: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_shipmentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_shipments: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_gzd_shipping_provider: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_gzd_shipping_providermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
Post Type Counts
attachment: 17 bkap_booking: 328 bkap_gcal_event: 190 bkap_person: 28 bkap_reminder: 7 bkap_resource: 16 bookable_person: 3 custom_css: 2 document_template: 5 fusion_element: 2 fusion_tb_layout: 1 fusion_tb_section: 1 mailpoet_page: 1 page: 23 post: 2 product: 288 product_variation: 135 revision: 129 shop_coupon: 4 shop_order: 749 shop_order_refund: 1 shop_subscription: 27 wc_booking: 21 wc_mmqw: 2 wp_global_styles: 1 wp_navigation: 1 wp_template: 2
Security
Secure connection (HTTPS): ✔ Hide errors from visitors: ✔
Active Plugins (7)
Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.13.0 WooCommerce Stripe Gateway: by WooCommerce – 8.5.2 WooCommerce Legacy REST API: by WooCommerce – 1.0.4 WooCommerce: by Automattic – 9.1.4 WP Crontrol: by John Blackbourn – 1.17.0 WP Mail SMTP: by WP Mail SMTP – 4.1.0 WP phpMyAdmin: by Puvox.software – 5.2.1.13
Inactive Plugins (95)
Advanced Product Fields add-on: ACF integration: by StudioWombat – 1.0.1 Advanced Product Fields add-on: Image Upload: by StudioWombat – 1.1.3 Advanced Product Fields add-on: layered images: by StudioWombat – 1.3.2 Advanced Product Fields add-on: Live Content Preview: by StudioWombat – 2.2 Advanced Product Fields add-on: lookup tables: by Maarten B – 1.0.5 Advanced Product Fields add-on: URL integration: by StudioWombat – 1.0.3 Advanced Product Fields Extended for WooCommerce: by StudioWombat – 2.7.3 Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2 Alma - Pay in installments or later for WooCommerce: by Alma – 5.2.1 Arconix Shortcodes: by Tyche Softwares – 2.1.11 Avada Builder: by ThemeFusion – 3.11.2 Avada Builder: by ThemeFusion – 3.2.1 Avada Core: by ThemeFusion – 5.11.2 Booking & Appointment Plugin for WooCommerce: by Tyche Softwares – 6.5.0 Call for Price for WooCommerce: by Tyche Softwares – 3.6.0 Call for Price for WooCommerce Pro: by Tyche Softwares – 3.5.0 Code Snippets: by Code Snippets Pro – 3.6.5.1 Currency per Product for WooCommerce: by Tyche Softwares – 1.7.0 Currency per Product for WooCommerce Pro: by Tyche Softwares – 1.10.1 Delivery Date Reminders: by Your Name – 1.0 Deposits For WooCommerce: by Tyche Softwares – 3.0.0 Discount Rules Core: by Flycart – 2.6.3 Email Log: by Sudar – 2.4.9 Fast WooCredit Pro: by FastFlow – 1.4.13 FOX - Currency Switcher Professional for WooCommerce: by realmag777 – 1.4.1.9 GenerateBlocks: by Tom Usborne – 1.8.3 GenerateBlocks Pro: by Tom Usborne – 1.6.0 Germanized for WooCommerce: by vendidero – 3.17.0 Germanized for WooCommerce Pro: by vendidero – 3.10.3 Google Listings and Ads: by WooCommerce – 2.6.4 GP Premium: by Tom Usborne – 2.3.2 Gravity Forms: by Gravity Forms – 2.8.1 Gravity Forms Stripe Add-On: by Gravity Forms – 5.1.1 Hello Dolly: by Matt Mullenweg – 1.7.2 Jetpack: by Automattic – 13.2.2 Klarna Payments for WooCommerce: by klarna – 3.4.1 Language Switcher for Transposh: by Marco Gasi – 1.7.0 Loco Translate: by Tim Whitlock – 2.6.9 MailPoet: by MailPoet – 4.48.0 Malcure Malware Scanner & Security Hardening: by Malcure – 14.1 Marketplace Integration for Booking & Appointment plugin: by Tyche Softwares – 1.3.0 Minimum and Maximum Quantity for WooCommerce: by theDotstore – 1.1.1 Multiple Time Slot Addon: by Tyche Softwares – 2.8 Neuralab WooCommerce WSPay Payment Gateway: by Neuralab – 0.9.4 Nexi XPay: by Nexi SpA – 7.3.1 One Stop Shop for WooCommerce: by vendidero – 1.6.2 Order Delivery Date for WooCommerce (Lite version): by Tyche Softwares – 3.21.1 Order Delivery Date Pro for WooCommerce: by Tyche Softwares – 10.10.0 OTGS Installer: by OnTheGoSystems – 3.0.4 Outlook Calendar Sync: by Tyche Softwares – 1.2.0 Partial Deposits Addon: by Tyche Softwares – 3.2 Payment Gateway Based Fees and Discounts for WooCommerce Pro: by Tyche Softwares – 2.13.0 Payment Plugins for Stripe WooCommerce: by Payment Plugins support@paymentplugins.com – 3.3.71
Pinterest for WooCommerce: by WooCommerce – 1.3.23 (update to version 1.3.25 is available) Polylang for WooCommerce: by WP SYNTEX – 1.8 Polylang Pro: by WP SYNTEX – 3.4.3 POS Addon for WooCommerce Booking & Appointment Plugin: by Tyche Softwares – 1.0 Prevent Customers To Cancel WooCommerce Orders: by Tyche Softwares – 1.2 Printable Tickets Addon: by Tyche Softwares – 1.10 Product Filter for WooCommerce: by XforWooCommerce – 9.0.3 Product Input Fields for WooCommerce: by Tyche Softwares – 1.8.2 Product Input Fields for WooCommerce Pro: by Tyche Softwares – 2.9.1 Query Monitor: by John Blackbourn – 3.16.2 Recurring Bookings Addon for Bookings and Appointment plugin: by Tyche Softwares – 2.2 Rental System Addon: by Tyche Softwares – 2.2 Reset Roles and Capabilities: by Francesco Taurino – 2.7 Seasonal Pricing Addon: by Tyche Softwares – 3.2.0 Side Cart WooCommerce: by XootiX – 2.4.9 Simple Membership Form Builder: by wp.insider – 5.0.4 Simple Sales Tax: by TaxCloud – 8.0.16 Time Slot Note for Booking & Appointment Plugin for WooCommerce: by Tyche Softwares – 1.0 Ultimate WooCommerce Auction Pro: by Nitesh Singh – 1.4.7 User Role Editor: by Vladimir Garagulya – 4.64.2 WC Share Cart URL: by Krzysztof Piątkowski – 1.1.1 WooCommerce Bookings: by WooCommerce – 2.1.1 (update to version 2.1.5 is available) WooCommerce Composite Products: by WooCommerce – 8.10.0 (update to version 10.0.1 is available) WooCommerce Gravity Forms Product Add-Ons: by Element Stark – 3.5.4 (update to version 3.6.3 is available) WooCommerce Measurement Price Calculator: by SkyVerge – 3.22.0 (update to version 3.23.5 is available) WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.3.5 WooCommerce PayPal Payments: by WooCommerce – 2.7.1 (update to version 2.8.2 is available) WooCommerce Product Add-ons: by WooCommerce – 6.4.6 (update to version 7.0.1 is available) WooCommerce Product Bundles: by WooCommerce – 6.18.5 (update to version 8.0.1 is available) WooCommerce Table Rate Shipping: by WooCommerce – 3.2.1 (update to version 3.3.0 is available) Woo Discount Rules PRO 2.0: by Flycart – 2.6.1 WooPayments: by Automattic – 7.3.0 (update to version 8.0.2 is available) Woo Subscriptions: by WooCommerce – 5.5.0 (update to version 6.5.0 is available) WPC Composite Products for WooCommerce: by WPClever – 7.3.0 WPC Product Bundles for WooCommerce (Premium): by WPClever – 7.3.9 WP File Manager: by mndpsingh287 – 7.2.10 WPML Multilingual CMS: by OnTheGoSystems – 4.6.3 WPML String Translation: by OnTheGoSystems – 3.2.5 WP Rocket: by WP Media – 3.11.4 WP Rocket LoadCSS: by Ensemble Group – 1.5 YITH WooCommerce Gift Cards Premium: by YITH – 4.2.0 Zapier for WordPress: by Zapier – 1.0.6
Dropin Plugins ()
advanced-cache.php: advanced-cache.php
Settings
API Enabled: ✔ Force SSL: – Currency: INR (₹) Currency Position: right_space Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: auction (auction) booking (booking) bundle (bundle) composite (composite) external (external) gift-card (gift-card) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) woosb (woosb)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)
Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: ✔
Logging
Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 8 KB
WC Pages
Shop base: #7 - /shop/ Cart: #8 - /cart/ - Contains the [woocommerce_cart] shortcode Checkout: #9 - /checkout/ - Contains the [woocommerce_checkout] shortcode My account: #10 - /my-account/ Terms and conditions: ❌ Page not set
Theme
Name: Storefront Version: 4.5.5 (update to version 4.6.0 is available) Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔
Templates
Overrides: –
Admin
Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page launch-your-store
Disabled Features: experimental-blocks minified-js pattern-toolkit-full-composability product-pre-publish-modal printful settings async-product-editor-category-field product-editor-template-system
Daily Cron: ✔ Next scheduled: 2024-08-13 06:34:38 +05:30 Options: ✔ Notes: 142 Onboarding: completed
Action Scheduler
Complete: 536 Oldest: 2024-07-12 13:22:34 +0000 Newest: 2024-08-12 12:04:30 +0000
Failed: 712 Oldest: 2023-05-19 06:49:43 +0000 Newest: 2024-08-12 03:32:10 +0000
Pending: 5 Oldest: 2024-08-12 12:05:13 +0000 Newest: 2024-08-18 16:50:41 +0000
Status report information
Generated at: 2024-08-12 17:35:15 +05:30 `
Isolating the problem
Additional field
Ticket: https://support.tychesoftwares.com/conversation/3364?folder_id=13