TylerConlee / slab

Slack bot monitoring upcoming SLA breaches in Zendesk
GNU General Public License v3.0
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add ability to filter messages to groups based on tags #503

Closed TylerConlee closed 4 years ago

TylerConlee commented 4 years ago

Instead of pinging @here on all SLA notifications, this adds a new configuration field to the tag based notifications, allowing notifications to go to a specific user/group instead of the entire channel. Useful for reporting on SLA notifications to a single group for SLA levels, but also for following tickets related to specific issues