search

UGS-GIO / groundwaterMonPortal

UGS Groundwater Data Portal web application that compiles a large data set of groundwater data and displays it on an interactive web map
https://apps.geology.utah.gov/gwdp
6 stars 0 forks source link

not able to download #52

Closed LucyJordan closed 1 year ago

LucyJordan commented 1 year ago

What happened?

  1. for at least two days any time I try to download water level data, after I click on the pope up to confirm this make take a while a text bar briefly pops up on lower left saying waiting for apps.geology...
  2. then nothing happens
  3. i was trying to download daily data for chw and smc moab wells

What did you expect to happen?

usually a pop up comes up asking where I want to save the csv file. this does not happen

Browser Version

chrome Version 109.0.5414.120 (Official Build) (64-bit)

marshallrobinson commented 1 year ago

Thanks for submitting. I am trying to recreate the issue on my end and I'm having trouble. I'm using the same version of Chrome and I can get csv downloads from SMCNAV, SMCENT, CHWENT, and CHWNAV. Are these the wells you're referring to? Does viewing the app in an incognito window make any difference on your end? Maybe use ctrl+shift+r to 'hard refresh' your page? If these don't work, I'm happy to screenshare w/you to troubleshoot some more.

LucyJordan commented 1 year ago

I had cleared my cache several times but it was still not working earlier today.

Chrome just updated to version 110.0.5481.78 and now it works.