search

UKHomeOffice / posters

Home Office Digital repository of posters covering different topics - research, access needs, accessibility, design.
Other
2.9k stars 305 forks source link

Designing for users with anxiety #94

Closed davidofyork closed 5 years ago

davidofyork commented 5 years ago

I'm currently writing a blog post for The Paciello Group (part two of A Web of Anxiety). I'm trying to pull together some practical guidance for this post and I'd like to feature your excellent Dos and Don'ts of designing for users with anxiety poster. I was wondering if you had any background information on the guidance provided? The overriding theme seems to be about providing clarity and avoiding ambiguity - is this something that came out of user research?

owenm6 commented 5 years ago

Hi @davidofyork. Thanks for getting in contact and considering featuring our work. That would be brilliant. The guidance for the poster came from general research into anxiety and colleagues experiences of anxiety. We're not sure of the ethical implications of researching with users with mental health so this work isn't based on direct user research.

Some helpful research we used: By making things clearer, we're not only minimising distractions but reducing cognitive overload which can potentially overwhelm someone with anxiety.