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USBToolBox / tool

the USBToolBox tool
MIT License
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`ConnectionInfoV2` and other fields are `null` for Intel XHCI 8086:1e31 #12

Closed dhinakg closed 3 years ago

dhinakg commented 3 years ago

I still have the same issue on 0.0.8

noname.jpg

Debug file debug.txt

Originally posted by @aguys123 in https://github.com/USBToolBox/tool/issues/9#issuecomment-834798228

dhinakg commented 3 years ago

@aguys123 You have a very weird issue, can you please download USBView.zip and do the following:

  1. Download and open USBView
  2. Find Intel(R) USB 3.0 eXtensible Host Controller
  3. Click on a port that has nothing plugged in (a port on this controller)
  4. Upload a screenshot of the window
  5. Click on a port that has something plugged in (a port on this controller)
  6. Upload a screenshot of the window

This will help me narrow down whether it's my code that's broken, or there's just a dearth of information for your XHCI controller for some reason.

aguys123 commented 3 years ago

There you go:

intel usb 3 xhc

root hub

no plug

plugged

ejected

plugged info.txt

dhinakg commented 3 years ago

Wow, that's really weird, there's basically no information for your controller...

Just to make sure, this is Windows 10 right?

aguys123 commented 3 years ago

Yep, Windows 10 October 2020. It's a laptop Acer V5-471G (i5-3317u, HM77, nvidia gt620m).

aguys123 commented 3 years ago

@dhinakg I think it's a driver problem. Today I updated my USB driver, and it (v0.0.8) works.

dhinakg commented 3 years ago

Yea I'll add workarounds for if you don't update drivers but it looks like some stuff is just going to be missing if drivers aren't installed, so I'll add that to the README.

aguys123 commented 3 years ago

Thank you for this great tool 👍

dhinakg commented 3 years ago

I've released 0.0.9 which hopefully fixes this. However, you've installed drivers so unless you want to uninstall them and test I'll close this.