Revisit roadmap and refine success metrics

MelissaBraxton commented 3 years ago

Background Work that help the team be rwady for this success scenario: Forest Management decides to add a new permit type to the application. The USFS crafts and aligns stakeholders on an evidence-based product vision and roadmap for the new permit type and can bring on a team to execute it.

Acceptance criteria

[x] An up-to-date roadmap
[x] most recent roadmap updates were made by USFS staff

tasks

[x] 18F and USFS products folks collaboratively update the product roadmap and revisit/refine success metrics and document a regular cadence for revisiting it
[x] Add the design and implementation of a customer feedback intercept to the product roadmap including a backend process for ingesting and responding to customer feedback

Definition of done

[x] Meets acceptance criteria

MelissaBraxton commented 3 years ago

@bboddiger - To close this out, let's go over these things at our regular mtg on 9/15:

document your cadence for revisiting the roadmap going forward int he wiki
NEW ISSUE for customer feedback intercept
In the roadmap, adding the self service on-boarding experience as a key success metric for phase 2 scale up

Moving this to blocked until we have that mtg!

bboddiger commented 3 years ago

Sounds good. Thanks!

From: Melissa Braxton notifications@github.com Sent: Wednesday, September 9, 2020 3:29 PM To: USDAForestService/USFS-timber-permitting USFS-timber-permitting@noreply.github.com Cc: Boddiger, Beth -FS beth.boddiger@usda.gov; Mention mention@noreply.github.com Subject: Re: [USDAForestService/USFS-timber-permitting] Revisit roadmap and refine success metrics (#176)

@bboddigerhttps://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fbboddiger&data=02%7C01%7C%7C0d492cbf980c4dfa027108d855076df0%7Ced5b36e701ee4ebc867ee03cfa0d4697%7C0%7C0%7C637352837681176720&sdata=BDnc8zthz7Zkr1EBGE41a3WhR45qrR7GHwaFZCJwcKs%3D&reserved=0 - To close this out, let's go over these things at our regular mtg on 9/15:

document your cadence for revisiting the roadmap going forward int he wiki
NEW ISSUE for customer feedback intercept
In the roadmap, adding the self service on-boarding experience as a key success metric for phase 2 scale up

Moving this to blocked until we have that mtg!

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USDAForestService / USFS-timber-permitting

Revisit roadmap and refine success metrics #176