The focal point for an 18F/TTS project with the United States Forest Service on timber permitting
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As a frontliner, I need documentation on how to use Open Forest admin features // access online permit sales data so that I can troubleshoot issues I run into #207
Background
This issue covers user documentation for frontliners to help them understand how to access the admin features and/ sales data, how to use the features, and how to trouble shoot issues. This is separate from #206, which is focused on helping frontliners help the public who call or come in w/ Qs.
Acceptance criteria
[ ] Documentation explains how to access and use the system
[ ] Documentation addresses FAQs about frontliners' experience
[ ] Documentation tells frontliners where they can go for more help
[ ] Documentation is printer friendly and scanable in a printed format
[ ] Pilot forest POCs have documentation that they understand
Tasks
[ ] Review any frontliner documentation from Open Forest Christmas trees and special uses and see what can be repurposed
[ ] Create new documentation in a print friendly format
[ ] Share with pilot forest POCs for review
[ ] Refine based on POC feedback
[ ] PO approved
[ ] Share with pilot forest POCs for printing and distribution
Background This issue covers user documentation for frontliners to help them understand how to access the admin features and/ sales data, how to use the features, and how to trouble shoot issues. This is separate from #206, which is focused on helping frontliners help the public who call or come in w/ Qs.
Acceptance criteria
Tasks
Definition of done